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Just purchased Live One and it will not finish installing

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I purchased this today and I put in the cd and it went through its thing, I restarted my computer to finish and it will not finish stating "for unknown reasons"! Well how am I supposed to fix it if I dont know what the problem is??? Please help me, this can no longer be returned since it is opened and $50 is too much to lose for software!

Nellie

Wednesday, December 5, 2007 1:26 AM

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You can contact support, though it will be via email:

How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2 Select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

However, you may want to review the KB article referenced in this post for common installation problems first - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

-steve

Wednesday, December 5, 2007 2:02 AM

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