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  • Question

  • I have installed one care and I get the red security ballon saying that no virus protection is detected and my firewall keeps turning off this is only a trial version of one care does that have anything to do with it, also this warning has been going on since I installed windows vista home premium I have un-installed all other virus programs but cannot get the ballon to go away the only other program I have not un-installed is my spyware program could this be the problem please help.

     

    Thank you.

    Tuesday, August 26, 2008 12:02 AM

Answers

All replies

  • Which antispyware program are you using? Which antivirus programs were installed prior to installing One Care? To resolve the Security Center issue see this Microsoft Knowledge base article - http://support.microsoft.com/kb/944175/en-us

    Tuesday, August 26, 2008 1:03 AM
    Moderator
  • The trial version of OneCare is a fully functional copy of OneCare, so it should be recognized by the Windows Security Center. This fix should resolve it: 

    Windows Security Center fix - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2469173&SiteID=2

     

    If your other anti-spyware program has any real time monitoring and protection, you should remove it or at least disable the real time protection to prevent conflicts.

     

    -steve

    Tuesday, August 26, 2008 12:18 PM
    Moderator