locked
Windows XP validation error RRS feed

  • Question

  • Ran the Windows Genuine diagnostic, this is what it gave me.  What should I do?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3YXRF-MPRDH-DHCRG
    Windows Product Key Hash: 5b3FysYwNeG5LqOfaB9DmQ3o6cs=
    Windows Product ID: 76487-011-0982781-22906
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {8BC64C92-1005-426B-8189-962C0D590F7D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8BC64C92-1005-426B-8189-962C0D590F7D}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DHCRG</PKey><PID>76487-011-0982781-22906</PID><PIDType>5</PIDType><SID>S-1-5-21-1644491937-1757981266-682003330</SID><SYSTEM><Manufacturer>Apple Computer, Inc.</Manufacturer><Model>MacBookPro2,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   MBP22.88Z.00A5.B07.0708131242</Version><SMBIOSVersion major="2" minor="4"/><Date>20070813000000.000000+000</Date></BIOS><HWID>D30038770184C07B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Saturday, April 16, 2011 2:39 PM

Answers

All replies

  • "piper28151" wrote in message news:2099b611-1ff6-4067-8d51-2dec904c38f3...

    Ran the Windows Genuine diagnostic, this is what it gave me.  What should I do?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3YXRF-MPRDH-DHCRG
    Windows Product Key Hash: 5b3FysYwNeG5LqOfaB9DmQ3o6cs=
    Windows Product ID: 76487-011-0982781-22906
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro



    I would suggest going and attempting manual validation at www.microsoft.com/genuine/validate  and see what happens
    If it passes, fine, just reboot, run MGADiag again, and post the new report.
    If it fails, you should be offered the Diagnostics - follow the instructions there, and once you get 'all green', try validation again. The reboot, run MGADiag again, and post the report together with the details of what was flagged as the problem.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 16, 2011 5:48 PM
    Moderator
  • I tried to do that on 2 different browsers.  On Firefox, it couldn't install the plugin, and on Internet Explorer all it said was "Enter a genuine Windows product key.  The product key used to activate Windows on your PC is not a valid Microsoft product key.  Not to worry, we can help you with that."  It didn't offer me any diagnostics.
    Sunday, April 17, 2011 12:08 AM
  • So what is the source of the invalid product key?
    Sunday, April 17, 2011 5:27 AM
  • the COA on the box.
    Sunday, April 17, 2011 5:34 AM
  • "piper28151" wrote in message news:7bfa9738-ac77-4699-b88f-5b48ba6810cc...
    the COA on the box.

    For what version and edition of Windows is the COA Sticker on the case?
    Your error message usually indicates that either you have misread the Key, or that it's for the wrong version of Windows.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 17, 2011 5:49 AM
    Moderator
  • OK that's your problem right there.

    If the product key is on the Certificate of Authenticity (CoA), then it means that the packaging is trying to convince you that it is a systembuilder/OEM license.  Does the disc have "For distribution with a new PC only.  For product support, contact the manufacturer of the PC" in the upper left quadrant of the label?

    However, as you can see in the report, the product is reporting as a retail license.

    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3YXRF-MPRDH-DHCRG
    Windows Product Key Hash: 5b3FysYwNeG5LqOfaB9DmQ3o6cs=
    Windows Product ID: 76487-011-0982781-22906
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    That kind of situation only happens with counterfeit product.

     

    Solution:  get rid of the counterfeit product and purchase genuine software.

    Sunday, April 17, 2011 5:54 AM
  • Thanks.... um, know where I can get a real copy of XP then?
    Sunday, April 17, 2011 5:58 AM
  • "piper28151" wrote in message news:0b2ba807-c5fa-445c-9047-d5d99d856d01...
    Thanks.... um, know where I can get a real copy of XP then?

    If the COA Key is for XP Pro, then you should be ale to change the Key using the Product Key Update Tool....

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 17, 2011 6:05 AM
    Moderator
  • Well, we just figured out that the problem was the software package (including the key) was counterfeit.  Where can I buy a real copy?
    Sunday, April 17, 2011 6:10 AM
  • "piper28151" wrote in message news:82c66937-baab-42d4-9745-67d89c14f678...
    Well, we just figured out that the problem was the software package (including the key) was counterfeit.  Where can I buy a real copy?

    Ooops - sorry, I was relying on (plainly defective) memory (wonder if I can get a refund?<g>) - forgot that you're on a MacBook.
    Where did you get the package from?
    my standard post on this sort of thing is written around Win7 but it also applies mostly for XP....
    <qp>
    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... .....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     
    </qp>
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 17, 2011 7:39 AM
    Moderator