Here's the problem: I just bought course 3300 and am trying to do the lab. When I try to type my password into the Windows 2003 virtual machine, most of the time it won't type a character. When it finally does take a character it starts automatically typing that character over & over until the keyboard buffer is filled. When I try to type something into the username text box, I get the same result. It seems like it has the most problems when using the shift key.
I've tried turning off all Trend Micro security, same result.
I called tech support, got someone who couldn't help & who said he'd send an email with a case number but it didn't happen.