locked
FIX INSIDE - Windows Security Center and OneCare - - "Windows Live OneCare is on but is reporting its status to Windows Security Center in a format that is no longer supported” RRS feed

  • General discussion

  • ·         A tool has been developed to resolve the recent Windows Security Center issue which resulted in the Security Center showing “yellow” status for Malware Protection with the error message “Windows Live OneCare is on but is reporting its status to Windows Security Center in a format that is no longer supported”.

     

    There are 2 versions of the tool, one for 32 bit versions of Windows and one for 64 bit versions of Windows. 
    In order to identify whether you have 32 bit or 64 bit Windows, please follow the steps below:

     

    1.       Click Start

    2.       Right-Click on “Computer” and choose Properties

    3.       Under the “System” heading look for “System Type”

    4.       You will either see “32-Bit Operating System” or “64-Bit Operating System”

     

    32 Bit Windows

    http://download.microsoft.com/download/E/F/4/EF4F2FE5-2E02-4DA1-8E68-3DC3035CEF52/WscGracePeriodFix32.exe

     

    64 Bit Windows

    http://download.microsoft.com/download/E/F/4/EF4F2FE5-2E02-4DA1-8E68-3DC3035CEF52/WscGracePeriodFix64.exe

     

    NOTE: You will need to save the file to your hard drive, then right-click the file and choose “Run As Administrator” for it to work correctly.

     

    Alternatively, you can uninstall and reinstall Windows Live OneCare which will also resolve this issue.
     

    Thanks for your time!


    If you find that my answer was what you were looking for, please remember to click the "mark as answer" box below!
     
    Thursday, July 30, 2009 12:04 AM