Answered by:
Win7 Ultimate SP1 not showing as valid
Question
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In the last week I have started getting a pop-up that windows is not genuine. I have re-entered the key and it shows as activated, but still get the notification. Also, windows updates are not working. I have Avast for AV and have done a full scan with Malwarebytes and ESET online AV scanner, both came up clean.
This should be a Technet key, and I do have a valid Technet account.
Thanks for your help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DGWJD-MDK6G-2F8PK
Windows Product Key Hash: ou7e0diewfJqhQLTA59J9amnUEQ=
Windows Product ID: 00426-065-2697173-86368
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {384F0869-212D-444B-B32D-05100FF4EEF9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{384F0869-212D-444B-B32D-05100FF4EEF9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2F8PK</PKey><PID>00426-065-2697173-86368</PID><PIDType>5</PIDType><SID>S-1-5-21-2971902227-2771833880-3530298163</SID><SYSTEM><Manufacturer>. </Manufacturer><Model>. </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080318000000.000000+000</Date></BIOS><HWID>2F6C3807018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-065-269717-00-1033-7601.0000-2022011
Installation ID: 021086837904924693351536845343484820418482223436475403
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2F8PK
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 7/23/2011 9:36:57 PMWindows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000003EFFF
Event Time Stamp: 7:21:2011 12:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\watadminsvc.exe
Tampered File: %systemroot%\system32\wat\watweb.dll
Tampered File: %systemroot%\system32\wat\npwatweb.dll
Tampered File: %systemroot%\system32\wat\watux.exe
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
Tampered File: %systemroot%\system32\drivers\spldr.sys
HWID Data-->
HWID Hash Current: OgAAAAIAAgABAAEAAgACAAAABAABAAEAonbAqU40XEgijgiF0OFA1N6I7mUkaztmniV4h9hSni3MMQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
MCFG IntelR AWRDACPI
SSDT PmRef CpuPmSunday, July 24, 2011 11:27 AM
Answers
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"RedJeepXJ" wrote in message news:27611942-0d45-4bf9-aac6-8b05475d5fa8...
Here are the MS certs
Intermediate
Microsoft Internet Authority 4/14/2018
Microsoft Windows Hardware Compatibility 12/31/2002
Trusted Root
Microsoft Authenticode Root Authority 12/31/1999
Microsoft Root Authority 12/31/2020
Microsoft Root Certificate Authority 5/9/2021
Hmmph! - I'm going to have to admit defeat, I think :(I suggest that you contact WGA Support for assistance or consider a repair install using retail SP1 media - or as a last resort, a reformat reinstallWGA Support can be found here.North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, August 1, 2011 7:46 PM
Friday, July 29, 2011 10:00 AMModerator
All replies
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Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
Tampered File: %systemroot%\system32\drivers\spldr.sysClick the Start Orb & type cmd.exe into the search menu.
Right click it & run as Administrator.
Type the following command: sfc /scannow & hit enter.
Wait for the process to finish, when it's done. Reboot the system & post another MGADiag Report.
Sunday, July 24, 2011 11:56 AM -
Forgot to mention I had already run sfc /scannow. It came back with no errors. The report above was run after sfc /scannow had been run.Sunday, July 24, 2011 3:17 PM
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"RedJeepXJ" wrote in message news:c9d2914b-6d75-4900-a2f5-9de2735deb50...Forgot to mention I had already run sfc /scannow. It came back with no errors. The report above was run after sfc /scannow had been run.
Please tell us what Network Adapters you have installed, visible in the Device Manager - we've recently discovered that one driver set may be causing this error
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, July 25, 2011 9:07 AMModerator -
The board has 2 NICs built-in.
Realtek PCI GBE Family Controller
Realtek PCI GBE Family Controller #2
TeamViewer VPN Adapter
VirtualBox Host-Only Ethernet Adapter
Monday, July 25, 2011 7:23 PM -
"RedJeepXJ" wrote in message news:373b1984-3778-45c4-8f34-5340f0e5cac0...
The board has 2 NICs built-in.
Realtek PCI GBE Family Controller
Realtek PCI GBE Family Controller #2
TeamViewer VPN Adapter
VirtualBox Host-Only Ethernet Adapter
Have any of these been updated lately?See if there's an updated driver on the RealTek site for the physical adapters.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, July 25, 2011 7:34 PMModerator -
Installed latest drivers from RealTek, uninstalled virtualbox and teamviewer. Rebooted. Report below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DGWJD-MDK6G-2F8PK
Windows Product Key Hash: ou7e0diewfJqhQLTA59J9amnUEQ=
Windows Product ID: 00426-065-2697173-86368
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {384F0869-212D-444B-B32D-05100FF4EEF9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{384F0869-212D-444B-B32D-05100FF4EEF9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2F8PK</PKey><PID>00426-065-2697173-86368</PID><PIDType>5</PIDType><SID>S-1-5-21-2971902227-2771833880-3530298163</SID><SYSTEM><Manufacturer>. </Manufacturer><Model>. </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080318000000.000000+000</Date></BIOS><HWID>2F6C3807018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-065-269717-00-1033-7601.0000-2022011
Installation ID: 012500941741306863046102314670984205648825420596637534
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2F8PK
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 7/25/2011 5:21:15 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000003EFFF
Event Time Stamp: 7:21:2011 12:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\watadminsvc.exe
Tampered File: %systemroot%\system32\wat\watweb.dll
Tampered File: %systemroot%\system32\wat\npwatweb.dll
Tampered File: %systemroot%\system32\wat\watux.exe
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
Tampered File: %systemroot%\system32\drivers\spldr.sys
HWID Data-->
HWID Hash Current: NgAAAAIAAgABAAEAAgACAAAAAgABAAEAonbAqVxITjQijgiF0OFA1N6I7mUkaztmniV4h8wx
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
MCFG IntelR AWRDACPI
SSDT PmRef CpuPm
Monday, July 25, 2011 9:24 PM -
"RedJeepXJ" wrote in message news:882ed8dc-9bf8-4ae0-8ef3-86bad0992403...
Installed latest drivers from RealTek, uninstalled virtualbox and teamviewer. Rebooted. Report below.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DGWJD-MDK6G-2F8PK
Windows Product Key Hash: ou7e0diewfJqhQLTA59J9amnUEQ=
Windows Product ID: 00426-065-2697173-86368
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000003EFFF
Event Time Stamp: 7:21:2011 12:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\watadminsvc.exe
Tampered File: %systemroot%\system32\wat\watweb.dll
Tampered File: %systemroot%\system32\wat\npwatweb.dll
Tampered File: %systemroot%\system32\wat\watux.exe
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
Tampered File: %systemroot%\system32\drivers\spldr.sys
No improvement, I'm afraid :(Have you tried a System Restore back to about three days prior to the problem surfacing?The fact that the tampered files don't appear also in the File Scan section would tend to indicate that the problem is likely to be in the registry, rather than in the file system itself.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, July 25, 2011 9:53 PMModerator -
I have not tried a System Restore. I would really like to find a solution to the problem rather then just hitting it with the quick fix. It seems it would help quit a few if a solution was found.Tuesday, July 26, 2011 2:08 AM
-
"RedJeepXJ" wrote in message news:63340b54-1805-4822-83cf-ae39f063dbcb...I have not tried a System Restore. I would really like to find a solution to the problem rather then just hitting it with the quick fix. It seems it would help quit a few if a solution was found.
You and me both!OK let's try looking at it a little deeper.....The WAT Update (KB971033) is one of the affected parts - the first 4 files belong to it.First download and install Belarc Advisor (www.belarc.com ) run it, and search to see if there are any broken patches according to the report, and to see whether the Update was actually installed.Then go to the Update's web page and download the appropriate version for your machine and try installing it again (you may get an error if it's already installed - if so, exactly what error message do you get?).If it refused to install, and has already been installed, then got to Windows Updates>Installed Updates, and try uninstalling it, and then reinstalling it from the download.post back with your results, and a new MGADiag report.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, July 26, 2011 8:56 AMModerator -
I ran Belarc and it didn't find anything broken. I Uninstalled KB971033 and that removed the tampered with files from the report but now there are file mismatch errors.
I tried reinstalling KB971033, and that produces this error:
Installer encountered an error: 0x80096001
A system-level error occurred while verifying trust.
I ran sfc /scannow before running the below report, and it found no errors.
New report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DGWJD-MDK6G-2F8PK
Windows Product Key Hash: ou7e0diewfJqhQLTA59J9amnUEQ=
Windows Product ID: 00426-065-2697173-86368
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {384F0869-212D-444B-B32D-05100FF4EEF9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{384F0869-212D-444B-B32D-05100FF4EEF9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2F8PK</PKey><PID>00426-065-2697173-86368</PID><PIDType>5</PIDType><SID>S-1-5-21-2971902227-2771833880-3530298163</SID><SYSTEM><Manufacturer>. </Manufacturer><Model>. </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20080318000000.000000+000</Date></BIOS><HWID>2F6C3807018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-065-269717-00-1033-7601.0000-2022011
Installation ID: 012500941741306863046102314670984205648825420596637534
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2F8PK
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 7/26/2011 5:50:00 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:25:2011 22:29
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAIAAgABAAEAAgACAAAAAgABAAEAonbAqVxITjQijgiF0OFA1N6I7mUkaztmniV4h8wx
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
MCFG IntelR AWRDACPI
SSDT PmRef CpuPm
Tuesday, July 26, 2011 9:51 PM -
"RedJeepXJ" wrote in message news:8a2231a3-5117-4be2-90e2-744decb726a7...
I ran Belarc and it didn't find anything broken. I Uninstalled KB971033 and that removed the tampered with files from the report but now there are file mismatch errors.
I tried reinstalling KB971033, and that produces this error:
Installer encountered an error: 0x80096001
A system-level error occurred while verifying trust.
I ran sfc /scannow before running the below report, and it found no errors.
New report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DGWJD-MDK6G-2F8PK
Windows Product Key Hash: ou7e0diewfJqhQLTA59J9amnUEQ=
Windows Product ID: 00426-065-2697173-86368
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
THAT it a very interesting result! - I think we may be getting somewhere!The Mismatch errors are exactly what would be expected from a system without the WAT Update installed - obviously the installation error is not expected, but it does give us a clue or two about what may be wrong.Try the Fixit on this page - then have a go at installing the update again.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, July 26, 2011 10:52 PMModerator -
Ran the fixit, rebooted, and tried the update. It gave the same error as before.Wednesday, July 27, 2011 1:59 AM
-
"RedJeepXJ" wrote in message news:1756fe2c-cf79-439f-8096-886d13ba5f3a...Ran the fixit, rebooted, and tried the update. It gave the same error as before.
Hmmm - OK.Please create a new User with Administrator access.Reboot and Log in as that user, and attempt to install the WAT update from there
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, July 27, 2011 9:10 AMModerator -
Tried the above and it did not work.Wednesday, July 27, 2011 7:55 PM
-
Windows Update log, not sure if it will help.
2011-07-27 16:48:03:846 420 454 Misc =========== Logging initialized (build: 7.5.7601.17514, tz: -0400) ===========
2011-07-27 16:48:03:846 420 454 Misc = Process: C:\Windows\system32\svchost.exe
2011-07-27 16:48:03:846 420 454 Misc = Module: c:\windows\system32\wuaueng.dll
2011-07-27 16:48:03:846 420 454 Service *************
2011-07-27 16:48:03:846 420 454 Service ** START ** Service: Service startup
2011-07-27 16:48:03:846 420 454 Service *********
2011-07-27 16:48:03:862 420 454 Agent * WU client version 7.5.7601.17514
2011-07-27 16:48:03:862 420 454 Agent * Base directory: C:\Windows\SoftwareDistribution
2011-07-27 16:48:03:862 420 454 Agent * Access type: No proxy
2011-07-27 16:48:03:862 420 454 Agent * Network state: Connected
2011-07-27 16:48:03:924 420 928 Report CWERReporter::Init succeeded
2011-07-27 16:48:03:924 420 928 Agent *********** Agent: Initializing Windows Update Agent ***********
2011-07-27 16:48:03:924 420 928 Agent *********** Agent: Initializing global settings cache ***********
2011-07-27 16:48:03:924 420 928 Agent * WSUS server: <NULL>
2011-07-27 16:48:03:924 420 928 Agent * WSUS status server: <NULL>
2011-07-27 16:48:03:924 420 928 Agent * Target group: (Unassigned Computers)
2011-07-27 16:48:03:924 420 928 Agent * Windows Update access disabled: No
2011-07-27 16:48:03:924 420 928 DnldMgr Download manager restoring 0 downloads
2011-07-27 16:48:03:924 420 928 AU ########### AU: Initializing Automatic Updates ###########
2011-07-27 16:48:03:940 420 928 AU # Approval type: Scheduled (User preference)
2011-07-27 16:48:03:940 420 928 AU # Scheduled install day/time: Every day at 3:00
2011-07-27 16:48:03:940 420 928 AU # Auto-install minor updates: Yes (User preference)
2011-07-27 16:48:03:940 420 928 AU Setting AU scheduled install time to 2011-07-28 07:00:00
2011-07-27 16:48:04:174 420 454 Report *********** Report: Initializing static reporting data ***********
2011-07-27 16:48:04:174 420 454 Report * OS Version = 6.1.7601.1.0.65792
2011-07-27 16:48:04:174 420 454 Report * OS Product Type = 0x00000001
2011-07-27 16:48:04:190 420 454 Report * Computer Brand = .
2011-07-27 16:48:04:190 420 454 Report * Computer Model = .
2011-07-27 16:48:04:190 420 454 Report * Bios Revision = 6.00 PG
2011-07-27 16:48:04:190 420 454 Report * Bios Name = Phoenix - AwardBIOS v6.00PG
2011-07-27 16:48:04:190 420 454 Report * Bios Release Date = 2008-03-18T00:00:00
2011-07-27 16:48:04:190 420 454 Report * Locale ID = 1033
2011-07-27 16:48:04:190 420 928 AU Successfully wrote event for AU health state:1
2011-07-27 16:48:04:206 420 928 AU Initializing featured updates
2011-07-27 16:48:04:206 420 928 AU Found 0 cached featured updates
2011-07-27 16:48:04:206 420 928 AU Successfully wrote event for AU health state:1
2011-07-27 16:48:04:206 420 928 AU Successfully wrote event for AU health state:1
2011-07-27 16:48:04:206 420 928 AU AU finished delayed initialization
2011-07-27 16:48:09:190 420 1d0 Report CWERReporter finishing event handling. (00000000)
2011-07-27 16:49:23:627 420 920 AU Triggering AU detection through DetectNow API
2011-07-27 16:49:23:627 420 920 AU Triggering Online detection (interactive)
2011-07-27 16:49:23:627 420 454 AU #############
2011-07-27 16:49:23:627 420 454 AU ## START ## AU: Search for updates
2011-07-27 16:49:23:627 420 454 AU #########
2011-07-27 16:49:23:627 420 454 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7F20EAA8-049F-49A4-AD86-2B4510677C65}]
2011-07-27 16:49:23:627 420 1d0 Agent *************
2011-07-27 16:49:23:627 420 1d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2011-07-27 16:49:23:627 420 1d0 Agent *********
2011-07-27 16:49:23:627 420 1d0 Agent * Online = Yes; Ignore download priority = No
2011-07-27 16:49:23:627 420 1d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2011-07-27 16:49:23:627 420 1d0 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2011-07-27 16:49:23:627 420 1d0 Agent * Search Scope = {Machine}
2011-07-27 16:49:23:737 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:23:752 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:23:752 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:24:034 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:24:049 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:24:049 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:24:143 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:24:159 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:24:159 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:24:159 420 1d0 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80096001
2011-07-27 16:49:24:159 420 1d0 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80096001
2011-07-27 16:49:24:159 420 1d0 Agent * WARNING: Exit code = 0x80096001
2011-07-27 16:49:24:159 420 1d0 Agent *********
2011-07-27 16:49:24:159 420 1d0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2011-07-27 16:49:24:159 420 1d0 Agent *************
2011-07-27 16:49:24:159 420 1d0 Agent WARNING: WU client failed Searching for update with error 0x80096001
2011-07-27 16:49:24:159 420 f18 AU >>## RESUMED ## AU: Search for updates [CallId = {7F20EAA8-049F-49A4-AD86-2B4510677C65}]
2011-07-27 16:49:24:159 420 f18 AU # WARNING: Search callback failed, result = 0x80096001
2011-07-27 16:49:24:159 420 f18 AU # WARNING: Failed to find updates with error code 80096001
2011-07-27 16:49:24:159 420 f18 AU #########
2011-07-27 16:49:24:159 420 f18 AU ## END ## AU: Search for updates [CallId = {7F20EAA8-049F-49A4-AD86-2B4510677C65}]
2011-07-27 16:49:24:159 420 f18 AU #############
2011-07-27 16:49:24:159 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:24:159 420 f18 AU AU setting next detection timeout to 2011-07-28 01:49:24
2011-07-27 16:49:24:159 420 f18 AU Setting AU scheduled install time to 2011-07-28 07:00:00
2011-07-27 16:49:24:159 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:24:159 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:25:518 420 920 AU Triggering AU detection through DetectNow API
2011-07-27 16:49:25:518 420 920 AU Triggering Online detection (interactive)
2011-07-27 16:49:25:518 420 454 AU #############
2011-07-27 16:49:25:518 420 454 AU ## START ## AU: Search for updates
2011-07-27 16:49:25:518 420 454 AU #########
2011-07-27 16:49:25:518 420 454 AU <<## SUBMITTED ## AU: Search for updates [CallId = {DE9DFF5B-E52E-4B85-85D5-43DF599A4B1B}]
2011-07-27 16:49:25:518 420 1d0 Agent *************
2011-07-27 16:49:25:518 420 1d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2011-07-27 16:49:25:518 420 1d0 Agent *********
2011-07-27 16:49:25:518 420 1d0 Agent * Online = Yes; Ignore download priority = No
2011-07-27 16:49:25:518 420 1d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2011-07-27 16:49:25:518 420 1d0 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2011-07-27 16:49:25:518 420 1d0 Agent * Search Scope = {Machine}
2011-07-27 16:49:25:596 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:25:596 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:25:596 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:25:659 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:25:674 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:25:674 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:25:737 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:25:737 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:25:737 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:25:737 420 1d0 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80096001
2011-07-27 16:49:25:737 420 1d0 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80096001
2011-07-27 16:49:25:737 420 1d0 Agent * WARNING: Exit code = 0x80096001
2011-07-27 16:49:25:737 420 1d0 Agent *********
2011-07-27 16:49:25:737 420 1d0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2011-07-27 16:49:25:737 420 1d0 Agent *************
2011-07-27 16:49:25:737 420 1d0 Agent WARNING: WU client failed Searching for update with error 0x80096001
2011-07-27 16:49:25:737 420 f18 AU >>## RESUMED ## AU: Search for updates [CallId = {DE9DFF5B-E52E-4B85-85D5-43DF599A4B1B}]
2011-07-27 16:49:25:737 420 f18 AU # WARNING: Search callback failed, result = 0x80096001
2011-07-27 16:49:25:737 420 f18 AU # WARNING: Failed to find updates with error code 80096001
2011-07-27 16:49:25:737 420 f18 AU #########
2011-07-27 16:49:25:737 420 f18 AU ## END ## AU: Search for updates [CallId = {DE9DFF5B-E52E-4B85-85D5-43DF599A4B1B}]
2011-07-27 16:49:25:737 420 f18 AU #############
2011-07-27 16:49:25:737 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:25:737 420 f18 AU AU setting next detection timeout to 2011-07-28 01:49:25
2011-07-27 16:49:25:737 420 f18 AU Setting AU scheduled install time to 2011-07-28 07:00:00
2011-07-27 16:49:25:737 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:25:737 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:26:268 420 1dc AU Triggering AU detection through DetectNow API
2011-07-27 16:49:26:268 420 1dc AU Triggering Online detection (interactive)
2011-07-27 16:49:26:268 420 454 AU #############
2011-07-27 16:49:26:268 420 454 AU ## START ## AU: Search for updates
2011-07-27 16:49:26:268 420 454 AU #########
2011-07-27 16:49:26:268 420 454 AU <<## SUBMITTED ## AU: Search for updates [CallId = {7D166631-25D4-44C7-91EE-29FD2D7931D0}]
2011-07-27 16:49:26:268 420 1d0 Agent *************
2011-07-27 16:49:26:268 420 1d0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2011-07-27 16:49:26:268 420 1d0 Agent *********
2011-07-27 16:49:26:268 420 1d0 Agent * Online = Yes; Ignore download priority = No
2011-07-27 16:49:26:268 420 1d0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2011-07-27 16:49:26:268 420 1d0 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2011-07-27 16:49:26:268 420 1d0 Agent * Search Scope = {Machine}
2011-07-27 16:49:26:331 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:26:331 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:26:331 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:26:409 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:26:409 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:26:409 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:26:471 420 1d0 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2011-07-27 16:49:26:471 420 1d0 Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab
2011-07-27 16:49:26:471 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
2011-07-27 16:49:26:471 420 1d0 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80096001
2011-07-27 16:49:26:471 420 1d0 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80096001
2011-07-27 16:49:26:471 420 1d0 Agent * WARNING: Exit code = 0x80096001
2011-07-27 16:49:26:471 420 1d0 Agent *********
2011-07-27 16:49:26:471 420 1d0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2011-07-27 16:49:26:471 420 1d0 Agent *************
2011-07-27 16:49:26:471 420 1d0 Agent WARNING: WU client failed Searching for update with error 0x80096001
2011-07-27 16:49:26:471 420 f18 AU >>## RESUMED ## AU: Search for updates [CallId = {7D166631-25D4-44C7-91EE-29FD2D7931D0}]
2011-07-27 16:49:26:471 420 f18 AU # WARNING: Search callback failed, result = 0x80096001
2011-07-27 16:49:26:471 420 f18 AU # WARNING: Failed to find updates with error code 80096001
2011-07-27 16:49:26:471 420 f18 AU #########
2011-07-27 16:49:26:471 420 f18 AU ## END ## AU: Search for updates [CallId = {7D166631-25D4-44C7-91EE-29FD2D7931D0}]
2011-07-27 16:49:26:471 420 f18 AU #############
2011-07-27 16:49:26:471 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:26:471 420 f18 AU AU setting next detection timeout to 2011-07-28 01:49:26
2011-07-27 16:49:26:471 420 f18 AU Setting AU scheduled install time to 2011-07-28 07:00:00
2011-07-27 16:49:26:471 420 1d0 Report REPORT EVENT: {C280947B-F51C-4614-B9BA-F2BA14C700F0} 2011-07-27 16:49:24:159-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80096001 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80096001.
2011-07-27 16:49:26:471 420 1d0 Report REPORT EVENT: {3581406F-2EF6-46D5-8805-9C6E28031B7B} 2011-07-27 16:49:25:737-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80096001 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80096001.
2011-07-27 16:49:26:471 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:26:471 420 1d0 Report REPORT EVENT: {6778A5D2-964A-43CC-B003-60DF03C6156F} 2011-07-27 16:49:26:471-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80096001 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80096001.
2011-07-27 16:49:26:471 420 f18 AU Successfully wrote event for AU health state:1
2011-07-27 16:49:26:502 420 1d0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2011-07-27 16:49:26:502 420 1d0 Report WER Report sent: 7.5.7601.17514 0x80096001 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2011-07-27 16:49:26:502 420 1d0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2011-07-27 16:49:26:502 420 1d0 Report WER Report sent: 7.5.7601.17514 0x80096001 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2011-07-27 16:49:26:502 420 1d0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2011-07-27 16:49:26:502 420 1d0 Report WER Report sent: 7.5.7601.17514 0x80096001 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2011-07-27 16:49:26:502 420 1d0 Report CWERReporter finishing event handling. (00000000)
2011-07-27 16:49:31:471 420 1d0 Report CWERReporter finishing event handling. (00000000)
2011-07-27 16:49:34:784 2876 f0c Misc =========== Logging initialized (build: 7.5.7601.17514, tz: -0400) ===========
2011-07-27 16:49:34:784 2876 f0c Misc = Process: C:\Windows\system32\wusa.exe
2011-07-27 16:49:34:784 2876 f0c Misc = Module: C:\Windows\system32\wuapi.dll
2011-07-27 16:49:34:784 2876 f0c COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2011-07-27 16:49:34:784 2876 f0c COMAPI - ServiceName = Windows Update Standalone Installer
2011-07-27 16:49:34:784 2876 f0c COMAPI - ScanFileLocation = C:\9628b2d89d8daf391212e33bf1dc30\wsusscan.cab
2011-07-27 16:49:34:799 420 1dc Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\206c3567-c0c1-450d-9d20-7ad0b7799c40\Source.cab:
2011-07-27 16:49:34:799 420 1dc Misc WARNING: Error: 0x80096001 when verifying trust for C:\Windows\SoftwareDistribution\ScanFile\206c3567-c0c1-450d-9d20-7ad0b7799c40\Source.cab
2011-07-27 16:49:34:799 420 1dc Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\ScanFile\206c3567-c0c1-450d-9d20-7ad0b7799c40\Source.cab are not trusted: Error 0x80096001
2011-07-27 16:49:34:799 420 1dc OfflSnc WARNING: failed to verify signature for offline cab. hr = 0x80096001
2011-07-27 16:49:34:799 420 1dc PT WARNING: PTError: 0x80096001
2011-07-27 16:49:34:799 420 1dc Agent WARNING: WU client fails CClientCallRecorder::OpenOfflineSyncSource with error 0x80096001
2011-07-27 16:49:34:799 2876 f0c COMAPI WARNING: ISusInternal::OpenOfflineSyncSource failed, hr=80096001
2011-07-27 16:49:34:799 2876 f0c COMAPI - Exit code = 0x80096001Wednesday, July 27, 2011 8:53 PM -
"RedJeepXJ" wrote in message news:f7d97432-5036-499c-9734-5d7a76ac9e33...Tried the above and it did not work.
OK, that means that the problem is at the machine level, rather than the user level.2011-07-27 16:49:24:159 420 1d0 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab are not trusted: Error 0x80096001
The indication here is that the Certificates for the file in question are out of date, or don't have matching certificates in the OS.Open Internet Properties and click on the Content tabClick on the Certificates button, and then the Intermediate Certification Authorities tabsort the list by Issued To, and list the installed ME-related certificates, and their expiration dates in your response.Do the same for the Trusted Root CertsEither one is corrupted, or is missing - hopefully this will tell us which.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, July 28, 2011 12:27 PMModerator -
Here are the MS certs
Intermediate
Microsoft Internet Authority 4/14/2018
Microsoft Windows Hardware Compatibility 12/31/2002
Trusted Root
Microsoft Authenticode Root Authority 12/31/1999
Microsoft Root Authority 12/31/2020
Microsoft Root Certificate Authority 5/9/2021
Friday, July 29, 2011 1:04 AM -
"RedJeepXJ" wrote in message news:27611942-0d45-4bf9-aac6-8b05475d5fa8...
Here are the MS certs
Intermediate
Microsoft Internet Authority 4/14/2018
Microsoft Windows Hardware Compatibility 12/31/2002
Trusted Root
Microsoft Authenticode Root Authority 12/31/1999
Microsoft Root Authority 12/31/2020
Microsoft Root Certificate Authority 5/9/2021
Hmmph! - I'm going to have to admit defeat, I think :(I suggest that you contact WGA Support for assistance or consider a repair install using retail SP1 media - or as a last resort, a reformat reinstallWGA Support can be found here.North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, August 1, 2011 7:46 PM
Friday, July 29, 2011 10:00 AMModerator
