Hi,
I have the following setup.
Lync 2010 with 1 Frontend enterprise version, mediation server colocated.
Audiocodes M1000 gateway connected to PSTN.
Exchange 2010 with UM.
Situation:
If I call the autoattendant from outside the organization I can reach the AA, press 0 to reach operator or dial an extension to reach the person.
From inside the network if I dial the full E.164 format for the AA all functionality works as above.
BUT if I dial the AA by the 4 digit extension, I can reach the AA but on pressing 0 it says transfereing to the operator -> a new window pops up in lync client that says transfering to the operator and it just sits ther, no dial tone now hold music or
anything.. just silence.
Instead of a 0 if I dial a 4 digit extension of the user. The UM identifies the User and says "transfering to <username> dial 1 to leave a Voice message" and the same as above happens -> silence.
If I dial 1 to leave a voice message i can reach the mailbox and leave a voice message.
I dont see any logs at all for this call in snooper. Thats really strange. If I dial the E164 format from inside I see the snooper logs and the calls are going via audiocodes and everything works fine.
Any Ideas?
Javeed
