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Microsoft Genuine Advantage Diagnostic output RRS feed

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    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: 0x0 / 0x0
    Windows Product Key: *****-*****-3JB3J-HMHBR-8H8HY
    Windows Product Key Hash: j2nx4rCJd1I9eVzVNr4t9RDtaO8=
    Windows Product ID: 89587-006-6494874-71722
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {41F46EC7-0FE6-4D2A-AE90-4D30AE3D4647}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{41F46EC7-0FE6-4D2A-AE90-4D30AE3D4647}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8H8HY</PKey><PID>89587-006-6494874-71722</PID><PIDType>5</PIDType><SID>S-1-5-21-3295769656-2802308377-1055056747</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070711000000.000000+000</Date></BIOS><HWID>124B3507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57500</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, September 13, 2007 1:24 PM

Answers

  • Dear Robert Boyce,

    Thank you for your interest in the Buy Local program. Your diagnostic report indicates that you are running a Retail version of Microsoft Windows:

     

    Windows License Type: Retail

     

    Retail versions are not eligible for this offer. However, this license type also appears if you purchased your machine from a participating System Builder (www.localpcbuilder.com/eligible), but have not yet activated your copy of Windows. Please try the following steps:

    1. Right click on your "My Computer" / "Computer" icon and select properties.

    2. Scroll down to the last header, which should be "Windows activation".
    3. If Windows has not yet been activated, do so now.
    4. Try redeeming the offer again.

    If you still fail eligibility, please create a support incident at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860, and post the incident ID here.

     

    Also, please note that you are running an unlicensed copy of Microsoft Office Professional 2003, as indicated in your diagnostic report:

     

    Office Status: 114 Blocked VLK

     

    Please uninstall this copy and install a licensed version of Microsoft Office.

     

    Thank you,

    Jenifer

     

     

    Thursday, September 13, 2007 3:59 PM