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windows 7 issues after imaging to new hard drive

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I had a new, larger hard drive installed in my laptop. The old drive was imaged onto the new drive and installed. It now appears that Windows does not think I'm running a genuine copy any longer. Update will not function, Security Essentials will not update and I cannot access my Windows Live mail.

When I ran the check for activation and authenticity it passed. I did see the "not a genuine copy of windows 7 screens when I first booted up after getting my computer back.

What is the solution to this problem?

I ran the diagnotic and got this:

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-X7282-YMHRW-C6FGW

Windows Product Key Hash: adQC4kyvkRZ/XGbrX/rcNIjb7dM=

Windows Product ID: 00359-OEM-8882277-07998

Windows Product ID Type: 3

Windows License Type: OEM System Builder

Windows OS version: 6.1.7600.2.00010300.0.0.003

ID: {F7ADC10F-E5C0-4CD1-9A01-DE179A260222}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000000

Build lab: 7600.win7_gdr.101026-1503

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Users\Mxxxx\AppData\Local\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{F7ADC10F-E5C0-4CD1-9A01-DE179A260222}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C6FGW</PKey><PID>00359-OEM-8882277-07998</PID><PIDType>3</PIDType><SID>S-1-5-21-2270829814-1614915240-118760477</SID><SYSTEM><Manufacturer>LENOVO </Manufacturer><Model>2746CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6AET59WW</Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>B3BA3607018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6A </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4462EEB6E1B6730</Val><Hash>urptA0LQKyicDFt4+lY6wONkwdo=</Hash><Pid>81602-920-1921215-68028</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00176-822-707998-02-4105-7600.0000-3242009

Installation ID: 017590161380272876421863342594352665427756978485854311

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: C6FGW

License Status: Licensed

Remaining Windows rearm count: 4

Trusted time: 07/04/2011 4:27:50 PM

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x000000000001EFF0

Event Time Stamp: 3:4:2011 20:52

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered File: %systemroot%\system32\sppobjs.dll

Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

Tampered File: %systemroot%\system32\sppwinob.dll

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

Tampered File: %systemroot%\system32\drivers\spsys.sys

HWID Data-->

HWID Hash Current: OAAAAAEABAABAAIAAAACAAAAAwABAAEAJJRUBNCMYJQMkKjw5CzcQmQ/wPbUp9RfrnBUMlr6KoU=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x0

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC LENOVO TP-6A

  FACP LENOVO TP-6A

  DBGP LENOVO TP-6A

  HPET LENOVO TP-6A

  BOOT LENOVO TP-6A

  MCFG LENOVO TP-6A

  SLIC LENOVO TP-6A

  ECDT LENOVO TP-6A

  OEMB LENOVO TP-6A

  GSCI LENOVO TP-6A

  ATKG LENOVO TP-6A

  SSDT PmRef TP-6A

Thursday, April 7, 2011 8:39 PM

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Hello MBH-BHM,

It appears that I missed this thread and for that I am very sorry.

The core of your issue centers on the lines in your Diagnostic Report that reads:

File Scan Data-->

File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

and

Tampered File: %systemroot%\system32\sppobjs.dll

Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

Tampered File: %systemroot%\system32\sppwinob.dll

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

Tampered File: %systemroot%\system32\drivers\spsys.sys

These lines mean that the files listed have in some way been modified. Windows sees this as this as an attack to bypass it's Licensing security.

To resolve the issue, you will need to repair or replace these files.

a. System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.

1) Click the Start Button
2) Type: cmd.exe
3) Right-click the cmd.exe file and select 'Run as Administrator'
4) In the CMD window, type: sfc /scannow
5) Reboot and see if that resolves the issue.

b. Repairing Windows using System Restore:

1) Click the Start button
2) In the Start Search field, type: System Restore and hit “Enter”
3) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
4) Click the "Next" button.
5) Reboot and see if that resolves the issue.

c. Replace the files from a known-good copy of Windows.

This is advanced troubleshooting and should only be attempted by someone technically comfortable in working with Windows system files.

If none of these sets of steps resolves the issue, my only other suggestions would be either to contact Microsoft Assisted support (at one of the below URLs) or to reinstall Windows.

North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0

Sorry again for originally missing your thread and I hope this helps resolve the issue,

Darin MS
- Marked as answer by Darin Smith MS Tuesday, April 12, 2011 7:38 PM
Tuesday, April 12, 2011 7:38 PM

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windows 7 issues after imaging to new hard drive

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