none
So sick and tired of trying to fix windows is not genuine. please help RRS feed

  • Question

  • My windows is now not genuine. This happened once before and somehow i fixed it. It lasted a few months and has been back to drive me nuts for a few more months. Without having to write a 10 page history. here's the basics .. I have an HP laptop. Originally it came with vista. My grandma bought me windows 7 home premium. ( i think at best buy in Canada ). It was fine until I did one of the updates. That was 8 -10 months ago so idk what exactly happened or what updates were installed at that time. Shortly after installing win7 on my laptop, I moved out of the house i lived in with an abusive freak. It was a 'midnight move' I took nothing with me but a bag of clothes and my laptop and went into hiding for a few months. Life is now great.I just wish I had grabbed my windows 7 disc. But sadly that was the last thing on my mind and I didn't. I am pulling my hair out. I have tried to ignore the stupid pop up forever. I can't do it anymore. Please someone tell me what I can do. (Besides telling me to rebuy something that I ( my grandma) already paid a lot of money for). Thank you very much:)

    Here's my results from the diagnostic tool

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-74TDC-FHRMV-XB88W

    Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=

    Windows Product ID: 00359-OEM-8992687-00009

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {1F3DFEEF-ACD5-4EFE-9D65-AE3C65185A77}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 101 Not Activated

    Microsoft Office Home and Student 2007 - 101 Not Activated

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\spazz\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Prompt

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{1F3DFEEF-ACD5-4EFE-9D65-AE3C65185A77}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-3658420454-1165159322-759634229</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20090313000000.000000+000</Date></BIOS><HWID>0EB83607018400F6</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7B346FE747BB70E</Val><Hash>PxJQkgQsrWdg+R2ep+lnGj0uQSQ=</Hash><Pid>81602-903-6966942-68627</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800009-02-4105-7600.0000-1512010

    Installation ID: 003036098111472262266995728556803806750911726324593614

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: XB88W

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 19/02/2011 12:26:27 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 2:5:2011 15:24

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAJJQUzY5alpJWECC1HvLeBBSWgjLgtiLkWgoOHg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-MPC

      FACP HPQOEM SLIC-MPC

      HPET HPQOEM SLIC-MPC

      BOOT HPQOEM SLIC-MPC

      MCFG HPQOEM SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT HPQOEM SLIC-MP

     

     

     

     

     

     

     

     

     

     

    Saturday, February 19, 2011 8:59 AM

Answers

  • "oreochick" wrote in message news:214f700a-6322-4735-8125-2fa3b5e32a7d...

    My windows is now not genuine. This happened once before and somehow i fixed it. It lasted a few months and has been back to drive me nuts for a few more months. Without having to write a 10 page history. here's the basics .. I have an HP laptop. Originally it came with vista. My grandma bought me windows 7 home premium. ( i think at best buy in Canada ). It was fine until I did one of the updates. That was 8 -10 months ago so idk what exactly happened or what updates were installed at that time. Shortly after installing win7 on my laptop, I moved out of the house i lived in with an abusive freak. It was a 'midnight move' I took nothing with me but a bag of clothes and my laptop and went into hiding for a few months. Life is now great.I just wish I had grabbed my windows 7 disc. But sadly that was the last thing on my mind and I didn't. I am pulling my hair out. I have tried to ignore the stupid pop up forever. I can't do it anymore. Please someone tell me what I can do. (Besides telling me to rebuy something that I ( my grandma) already paid a lot of money for). Thank you very much:)

    Here's my results from the diagnostic tool

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-74TDC-FHRMV-XB88W

    Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=

    Windows Product ID: 00359-OEM-8992687-00009

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    Other data-->

    <SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20090313000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: XB88W

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 19/02/2011 12:26:27 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

     

     


    I'm afraid that your current installation is not, and possibly never has been, genuine.
    Your Hewlett Packard machine has been installed with an OEM_SLP version of Windows using a Key from a FUJITSU machine, enabled by a hacker's Loader program (used to fool the machine into thinking it's valid)
     
    Since you say that you no longer have the disks that came with Win7, you presumably also don't have the Key that came with the disks?
    If you do have the key - is the visible part of the Key above the same as the one you have? If so, then the installation has never been valid.
    If you don't have the key, then it's possible that in your attempts to get the system to show as genuine, you installed the wrong Key and a Loader.
     
    Assuming you don't have the Key, I'm afraid that your only options are to either revert back to the original OS, or to purchase a new legal copy of Win 7.
     
    Whichever course you take, in view of the fact that you definitely have a hack present, I would recommend a clean install, after backing up your data to external storage.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 21, 2011 11:06 PM
    Saturday, February 19, 2011 9:37 AM
    Moderator

All replies

  • The serial from your MGADiag report is showing you have a Fujitsu Manufacturer OEM SLP serial installed,

    when there should be a HP OEM SLP serial in installed.

     

    I think that might be the problem.

    Saturday, February 19, 2011 9:31 AM
  • "oreochick" wrote in message news:214f700a-6322-4735-8125-2fa3b5e32a7d...

    My windows is now not genuine. This happened once before and somehow i fixed it. It lasted a few months and has been back to drive me nuts for a few more months. Without having to write a 10 page history. here's the basics .. I have an HP laptop. Originally it came with vista. My grandma bought me windows 7 home premium. ( i think at best buy in Canada ). It was fine until I did one of the updates. That was 8 -10 months ago so idk what exactly happened or what updates were installed at that time. Shortly after installing win7 on my laptop, I moved out of the house i lived in with an abusive freak. It was a 'midnight move' I took nothing with me but a bag of clothes and my laptop and went into hiding for a few months. Life is now great.I just wish I had grabbed my windows 7 disc. But sadly that was the last thing on my mind and I didn't. I am pulling my hair out. I have tried to ignore the stupid pop up forever. I can't do it anymore. Please someone tell me what I can do. (Besides telling me to rebuy something that I ( my grandma) already paid a lot of money for). Thank you very much:)

    Here's my results from the diagnostic tool

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-74TDC-FHRMV-XB88W

    Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=

    Windows Product ID: 00359-OEM-8992687-00009

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    Other data-->

    <SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20090313000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: XB88W

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 19/02/2011 12:26:27 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

     

     


    I'm afraid that your current installation is not, and possibly never has been, genuine.
    Your Hewlett Packard machine has been installed with an OEM_SLP version of Windows using a Key from a FUJITSU machine, enabled by a hacker's Loader program (used to fool the machine into thinking it's valid)
     
    Since you say that you no longer have the disks that came with Win7, you presumably also don't have the Key that came with the disks?
    If you do have the key - is the visible part of the Key above the same as the one you have? If so, then the installation has never been valid.
    If you don't have the key, then it's possible that in your attempts to get the system to show as genuine, you installed the wrong Key and a Loader.
     
    Assuming you don't have the Key, I'm afraid that your only options are to either revert back to the original OS, or to purchase a new legal copy of Win 7.
     
    Whichever course you take, in view of the fact that you definitely have a hack present, I would recommend a clean install, after backing up your data to external storage.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, February 21, 2011 11:06 PM
    Saturday, February 19, 2011 9:37 AM
    Moderator