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Check for non-genuine software to ensure installation of new product

    Question

  • I am having trouble checking if non-genuine softwqare is installed in my PC & also installing new Home & Student 2007, English, which I actually purchased 2 years ago & because of difficulties, then, I never got around to trying to install. Can I get a simple explanation to install the new unit without having to pay a tech, as I am an Aged Pensioner.
    Tuesday, October 18, 2011 4:11 AM

Answers

  • "willywon" wrote in message news:2152e844-0b85-4225-8a65-b836ef41f9e8...
    I am having trouble checking if non-genuine softwqare is installed in my PC & also installing new Home & Student 2007, English, which I actually purchased 2 years ago & because of difficulties, then, I never got around to trying to install. Can I get a simple explanation to install the new unit without having to pay a tech, as I am an Aged Pensioner.
     
     
    First, please provide the MGADiag for your system – this will allow us to see whether your system is likely to be genuine or not, and may also give pointers for your Office problem.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
     
    If you can't access the desktop....
     
    If you do not have access to the Start Button:
    1) Login to Vista and click the option that brings up Internet Explorer.
    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
    3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
    4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
    5) Return to this thread
    6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, October 18, 2011 8:43 AM
    Moderator

All replies

  • "willywon" wrote in message news:2152e844-0b85-4225-8a65-b836ef41f9e8...
    I am having trouble checking if non-genuine softwqare is installed in my PC & also installing new Home & Student 2007, English, which I actually purchased 2 years ago & because of difficulties, then, I never got around to trying to install. Can I get a simple explanation to install the new unit without having to pay a tech, as I am an Aged Pensioner.
     
     
    First, please provide the MGADiag for your system – this will allow us to see whether your system is likely to be genuine or not, and may also give pointers for your Office problem.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
     
    If you can't access the desktop....
     
    If you do not have access to the Start Button:
    1) Login to Vista and click the option that brings up Internet Explorer.
    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
    3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
    4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
    5) Return to this thread
    6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, October 18, 2011 8:43 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, October 21, 2011 9:46 PM