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  • Question

  • hi please tell me how i can validate the genuine  i put the code but is not working please help me

    Tuesday, October 2, 2007 10:34 PM

Answers

  • Please visit http://www.microsoft.com/genuine.  Next locate the "Validate Windows" button in the upper right hand corner.  Please double click on the button and follow the instructions. Should this not provide assistance please run the MGA diagnostic test below:

     

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


     

     

    Stephen Holm, MS

    Tuesday, October 2, 2007 11:39 PM