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Vista Validation issues, among other problems RRS feed

  • Question

  • I first discovered their was a problem when my control panel would appear then close without showing any icons.  I then tried to install windows updates that were not installed.  The updates did not configure properly, and rolled-back.  I then tried to system restore, but that did not configure properly, and reverted back.  I then tried the Genuine validation, after searching through forums, my office software, home and student 2007, passed validation; yet, my vista did not pass validation.  I have tried searching for solutions, and am still not even sure this is the right place.   Please help, or at least guide me in the right direction. 

    I am not sure what information you need.

    I am running 32 bit vista that was installed on my Toshiba A205-S4607

    I ran a system diagnostic, through the Reliability and Performance Monitor, but I am not sure how to get all the info in here.

    I am not sure how people are getting the other Diagnostic Info, with the WGA information.

    I have tried the net start slsvc a few times and it still does not pass.

    This copy of Windows did not pass genuine validation.

    Either an unauthorized change was made to your Windows license or a software program installed on this computer is not currently compatible with Windows Vista.

    Recommended Solution

    1. Restart the Software Licensing service.
      • Click the Start button, click All Programs, click Accessories, right-click Command Prompt, and then choose Run as administrator. The Command Prompt window opens.
      • In the Command Prompt window, type the command net start slsvc and then press ENTER.
      • When the message "Software Licensing service was started" appears, close Command Prompt window.
      • Validate your copy of Windows again by going to http://www.Microsoft.com/genuine and clicking Validate Windows.
    2. If Windows validation still fails after restarting the Software Licensing service, then try repairing the corrupted file with Disk Cleanup. The Disk Cleanup process will handle finding the files and prompting to repair them.
      • For the latest information on compatibility issues, visit the Microsoft Genuine Advantage Forum (English Only) or Windows Vista Newsgroups. A solution for known compatibility issues may be available from Microsoft or from the software vendor.
      • If there are no known issues with software already installed on your computer, it may be necessary to remove any recently installed software (including Microsoft updates) in order to resolve the problem. To uninstall programs, open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features. Select a program, and then click Uninstall.
      • After updating or uninstalling potentially incompatible software, validate Windows again by going to http://www.Microsoft.com/genuine and clicking Validate Windows

    • Edited by NikolasH Friday, August 22, 2008 5:55 AM VGA info I could find
    Friday, August 22, 2008 4:50 AM

Answers

  • Hello Cratintacobell,

      

      In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.community.microsoft.com/en-US/genuinevista/thread/216355e3-cdda-4594-8158-f16ad527e484 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

    Thank you,
    Darin Smith
    WGA Forum Manager 


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Stephen Holm Tuesday, September 2, 2008 8:54 PM
    Friday, August 22, 2008 9:07 PM