error code on installing windows live onecare RRS feed

  • Question

  • I am receiving an error code 003-8000-4005 that to install Windows live onecare I have to be running windows vista or windows xp. I'm running windows vista. this is a brand new machine, so what's the problem?
    Saturday, June 13, 2009 1:30 AM


  • The most likely cause of this message is installing from an older CD. Install the One Care trial - http://onecare.live.com/standard/en-us/install/install.htm See this article on how to activate One Care - http://support.microsoft.com/kb/935899 if you are a new subscriber. If you are already a subscriber and are installing on a new computer open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Saturday, June 13, 2009 10:52 PM