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XP Home to Pro Update - OneCare A/V won't start

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I had XP Home for my OP and put in the XP Pro cd in and updated my OP to XP Pro . And now Live One can't "turn on virus and spyware monitoring" How can I fix this problem? Thank You Al Cassell

Monday, August 11, 2008 8:51 PM

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Try the antivirus repair tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1695761&SiteID=2
If the repair tool does not resolve the issue uninstall One care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care.

Monday, August 11, 2008 9:19 PM

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