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Using SharePoint 2010 as a front end for CRM 2011 so that users can create their own tickets. RRS feed

  • Question

  • I work at an IT helpdesk and was asked by my boss to look into creating a page on our SharePoint 2010 site where users could create their own tickets and monitor the status. We use CRM for all requests. I was wondering if there was a way to integrate CRM 2011 into SharePoint 2010 to create a page with a UI so that they could monitor and create their own tickets.

    Is this possible? If so, how would I go about creating all this?

    Thanks!

    Wednesday, July 17, 2013 5:00 PM

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