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Expired OneCare. Can I use a new OneCare to renew? RRS feed

  • Question

  • I have a OneCare that I have not used yet.  My original expired and needs to be renewed.  I don't want to pay $49 when I have another full package just sitting here.  Can I use this package of OneCare to renew?  I tried to put the disk in and I gives me an error code saying it is already installed.  How do I use this new package to extend for another year.

     

    --Rocco--

    Saturday, February 23, 2008 4:44 PM

Answers

  • You can certainly use the retail box you have to renew. You do not need to uninstall or reinstall OneCare, just click the Renew button in OneCare, follow the instructions, and when asked for a payment method choose "Prepaid PIN" and enter the Product Key that is in the retail box. This should extend your subscription for another year.
    Saturday, February 23, 2008 8:21 PM