subscription renewel with new software??? RRS feed

  • Question

  • My subscription expired. I wanted to renew but microsoft wants too much money. I went to Office Max and purchased the software for $24.99. How can i renew with the software instead of paying the $49.99 fee? I tried uninstalling and reinstalling but the same thing happens. Please help me with this.


    Thursday, November 13, 2008 12:34 AM


All replies

  • It was not necessary to uninstall One Care. See this post on how to renew One Care - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2908249&SiteID=2

    Thursday, November 13, 2008 1:10 AM
  • You did not need to uninstall/reinstall. You simply needed to renew with the retail key.

    Now that you reinstalled, by activating with the same LiveID, the new install inherited the subscription status of the existing subscription and you were not prompted for payment or a retail PIN/Key.



    Thursday, November 13, 2008 1:48 AM