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"windows did not pass genuine validation" RRS feed

  • Question

  • Bought Windows 7 a few months ago and had been using this with no issues till today when I had to uninstall a Wacom driver using CCleaner and restarted the computer. Please help!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2BBHH-2HHH7-9HT8Q
    Windows Product Key Hash: JY50LtLN9cMYFm367rfifhYaUb8=
    Windows Product ID: 00359-OEM-8783736-93929
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {021EADEA-3EA8-460D-A8AF-D1BF55F5F689}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: D:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{021EADEA-3EA8-460D-A8AF-D1BF55F5F689}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9HT8Q</PKey><PID>00359-OEM-8783736-93929</PID><PIDType>3</PIDType><SID>S-1-5-21-3751192006-1891024902-2910309670</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003</Version><SMBIOSVersion major="2" minor="6"/><Date>20110211000000.000000+000</Date></BIOS><HWID>B7B93607018400FE</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-837-393929-02-17417-7600.0000-1282011
    Installation ID: 008840073292146895249294397161308340551520091326673761
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9HT8Q
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 29/1/2012 9:31:55 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:8:2011 12:19
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PgAAAAEACAABAAEAAAACAAAAAwABAAEAln2uWz66+qBiNODbSt3qAvpLYsNo1owjlMRCfT6TBmhqk1XwLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            AMICPU        PROC


    Sunday, January 29, 2012 1:35 PM

Answers

  • "taipoh" wrote in message news:21ce8d10-dedb-4ac3-9686-4572b0560e5b...

    Bought Windows 7 a few months ago and had been using this with no issues till today when I had to uninstall a Wacom driver using CCleaner and restarted the computer. Please help!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2BBHH-2HHH7-9HT8Q
    Windows Product Key Hash: JY50LtLN9cMYFm367rfifhYaUb8=
    Windows Product ID: 00359-OEM-8783736-93929
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003</Version><SMBIOSVersion major="2" minor="6"/><Date>20110211000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: 9HT8Q
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 29/1/2012 9:31:55 PM


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table



    What happens if you attempt manual validation at
     
    There appears to be nothing wrong with your report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, January 30, 2012 11:36 PM
    • Marked as answer by Darin Smith MS Friday, February 3, 2012 9:02 PM
    Sunday, January 29, 2012 1:42 PM
    Moderator

All replies

  • "taipoh" wrote in message news:21ce8d10-dedb-4ac3-9686-4572b0560e5b...

    Bought Windows 7 a few months ago and had been using this with no issues till today when I had to uninstall a Wacom driver using CCleaner and restarted the computer. Please help!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2BBHH-2HHH7-9HT8Q
    Windows Product Key Hash: JY50LtLN9cMYFm367rfifhYaUb8=
    Windows Product ID: 00359-OEM-8783736-93929
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003</Version><SMBIOSVersion major="2" minor="6"/><Date>20110211000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: 9HT8Q
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 29/1/2012 9:31:55 PM


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table



    What happens if you attempt manual validation at
     
    There appears to be nothing wrong with your report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, January 30, 2012 11:36 PM
    • Marked as answer by Darin Smith MS Friday, February 3, 2012 9:02 PM
    Sunday, January 29, 2012 1:42 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, February 3, 2012 9:02 PM