Hi All,
I have solved this problem by deleting systemState.xml and restart and worked for me. I want permanenet solution. I found that rollup 13 has the permanent solution.
I checked my server it has rollup 21, 15 and some other rollups installed but not 13. Should I go ahead and install this rollup 13? what could be the implications?
#16192 - The E-mail Router service could not run the service main background thread. The E-mail Router service cannot continue and will now shut down. System.Configuration.ConfigurationErrorsException:
The E-mail router service cannot access system state file Microsoft.Crm.Tools.EmailAgent.SystemState.xml. The file may be missing or may not be accessible. The E-mail Router service cannot continue and will now shut down. ---> System.Xml.XmlException: Root
element is missing.
Thanks
Hassan
