Error ID: 0018-80070643 RRS feed

  • Question

  • I'm successfully running One Care on a laptop with Vista operating system.  In an attempt to install One Care on my desktop, I uninstalled BitDefender 2009.  I get Error ID: 0018-80070643.  I have followed the steps outlined in the help screen.  During installation of Microsoft XML Parser, I get an error message "An error occured while attempting to create the directory: C:\Program Files\Common Files".  It gives Retry and Cancel options.  The Retry does not lead anywhere.  What could be the problem?

    Monday, April 13, 2009 6:43 AM