locked
CRM 2011 Rollup 8 RRS feed

  • Question

  • Hello Experts,

    I try to install the RollUp 8 for Microsoft dynamic CRM 2011, the RollUp installed successfully but the version of the CRM doesn't change, the Deployment version is still 5.0.9690.1992, but it must be 5.0.9690.2243.

    I try to import an organization from CRM Server with RollUp 8 to the another CRM server with RollUp 6,

    the Import operation failed because of incompatible versions of the CRM.

    any Help please ??

    thank you.

    Monday, September 16, 2013 9:36 AM

All replies

  • Hi,

       To be able to import organization first install Rollup 8 or higher on the server. Reboot should fix the display issue if possible, if not restart all CRM services and it should reflect the correct rollup. After correct rollup is applied, organisation import will work as expected. If there is a specific error, please post the error to assist further.

    -Minal

    Monday, September 16, 2013 11:35 AM