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Home Server 2011 backup won't run RRS feed

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    Hi

    Fresh install of WHS2011, fully patched. Clients can see server, use Launchpad and dashboard, and access shared folders both locally and remotely.  Server sees clients but shows them as offline (which they're not). Client OSs are Windows 7 pro and Home Premium.  Only add-ins are Stablebit Drivepool and Home Server Smart 2012.

    Attempts to backup from any of the clients, manually or automatically, results in the same error message:

    "Cannot run the Backup

    The server cannot authenticate the computer."

    If it's a certification issue, why are Launchpad and dashboard working normally?

    The relevant backup services are running on all machines, and I've uninstalled and reinstalled the connector software on a client, rebooting in between.

    I'm out of ideas and knowledge.  Help!

    • Moved by James Xiong Monday, November 12, 2012 9:53 AM WHS 2011 Related Issue (From:Backup – Windows and Windows Server)
    Thursday, November 8, 2012 12:23 AM

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    For issues related to Windows Home Server 2011, ask your question here.

    Please VOTE as HELPFUL if the post helps you and remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by R.Alikhani Friday, November 9, 2012 5:57 AM
    • Marked as answer by James Xiong Tuesday, November 27, 2012 6:57 AM
    Thursday, November 8, 2012 8:50 AM
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    Hello XativaDavid,

    I had the same issue with my WHS2003, so I used command line to do backups with task scheduler on the machines I wanted backed up, the connector is really hit or miss on all the WHS I had the opportunity to work on.

    Here is how...

    "solutions are not always answers" - Richard M. Nixon

    • Proposed as answer by ChadChadChad Friday, November 9, 2012 3:55 PM
    • Marked as answer by James Xiong Tuesday, November 27, 2012 6:57 AM
    Friday, November 9, 2012 3:55 PM
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    Thanks again ChadChadChad.  Unfortunately I remain an idiot and all I get in the command window when I run the .bat file is syntax error "Error: Computer".  Remember this appears to be an authentication issue.

    When I get time, I'm simply going to do a complete reinstall and see if that solves it.  If not, I'll just write off the time and money and go to a third-party solution.

    • Marked as answer by James Xiong Tuesday, November 27, 2012 6:57 AM
    Sunday, November 11, 2012 12:36 PM

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    For issues related to Windows Home Server 2011, ask your question here.

    Please VOTE as HELPFUL if the post helps you and remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by R.Alikhani Friday, November 9, 2012 5:57 AM
    • Marked as answer by James Xiong Tuesday, November 27, 2012 6:57 AM
    Thursday, November 8, 2012 8:50 AM
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    Hello XativaDavid,

    I had the same issue with my WHS2003, so I used command line to do backups with task scheduler on the machines I wanted backed up, the connector is really hit or miss on all the WHS I had the opportunity to work on.

    Here is how...

    "solutions are not always answers" - Richard M. Nixon

    • Proposed as answer by ChadChadChad Friday, November 9, 2012 3:55 PM
    • Marked as answer by James Xiong Tuesday, November 27, 2012 6:57 AM
    Friday, November 9, 2012 3:55 PM
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    Hi ChadChadChad

    That's a tremendous piece of input, thank you!  Unfortunately I can't make it work, due to complete lack of syntax knowledge.  I'm also concerned that even if I overcame that hurdle I wouldn't have a clue how to schedule incremental backups, do routine cleanup housekeeping of the backups, etc.  That's why folks like me use WHS, to give us a front-end we can cope with.  WHS v1 did that for me and I simply wanted to take advantage of upgrading the hardware to move to WHS2011.

    If the front-end is c**p, it's no wonder MS are abandoning the whole home server concept, but it's a shame because if properly executed it's brilliant.

    Friday, November 9, 2012 5:31 PM
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    Don't worry it's actually pretty easy stuff as long as you read the directions there isn't much to it.....although it does sound pretty complicated at first glance.

    "solutions are not always answers" - Richard M. Nixon

    Friday, November 9, 2012 6:11 PM
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    Perhaps this will make more sense http://gallery.technet.microsoft.com/No-disks-are-available-for-da6bf495

    "solutions are not always answers" - Richard M. Nixon

    Friday, November 9, 2012 10:18 PM
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    Thanks again ChadChadChad.  Unfortunately I remain an idiot and all I get in the command window when I run the .bat file is syntax error "Error: Computer".  Remember this appears to be an authentication issue.

    When I get time, I'm simply going to do a complete reinstall and see if that solves it.  If not, I'll just write off the time and money and go to a third-party solution.

    • Marked as answer by James Xiong Tuesday, November 27, 2012 6:57 AM
    Sunday, November 11, 2012 12:36 PM