Answered by:
Vista Business OEM Lenovo no longer "genuine"

Question
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I read the faq and tried the slmgr.vbs -ipk <my product key>, but I get the following error:
Script: C:\Windows\system32\slmgr.vbs
Line: 303
Char: 9
Error: 0xC004E017
Code: C004E017
Source: (null)
I am running cmd.exe in administrator mode.
Any ideas?Tuesday, October 16, 2007 6:19 AM
Answers
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If it helps anyone, I was able to validate by phone (the automatic validation over the phone did not work) after talking to a service representative. Thank you!
Friday, October 19, 2007 1:59 PM
All replies
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Hi ValidateMe,
In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.
Please also describe, in detail, the issue you are experiencing.
Thank you,
Darin Smith
WGA Forum ManagerThursday, October 18, 2007 10:33 PM -
Here is the copies report. Everything has been working well on my new Lenovo Thinkpad purchased with Vista installed until this morning. Please help as I am working out of town until Monday and need to get this resolved quickly!
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c4a8
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-7HJVT-H37G6-VC9PV
Windows Product Key Hash: kk9GO/dJKoBvccFZCPNIAzYE2Yo=
Windows Product ID: 89576-OEM-7201855-29777
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6000.2.00010100.0.0.000
CSVLK Server: N/A
CSVLK PID: N/A
ID: {72FF14DF-23BF-4D65-B7C8-60E646B07244}(3)
Is Admin: No
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
Grace Flag: 0x0
Commit: N/A, hr = 0xc004f012
Reboot Flag: 0x0
ThreatID(s): N/A, hr = 0xc004f012
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{72FF14DF-23BF-4D65-B7C8-60E646B07244}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VC9PV</PKey><PID>89576-OEM-7201855-29777</PID><PIDType>8</PIDType><SID>S-1-5-21-1780635821-3689959684-2117411418</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>6365CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7JET24WW (1.09 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20070516000000.000000+000</Date></BIOS><HWID>C8323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7J </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>76D01A18D6D2DAE</Val><Hash>6+sLs0TeJn2QCXoR2ac+ufrdSFU=</Hash><Pid>89451-OEM-6672716-64624</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
TLewis
Friday, October 19, 2007 1:35 PM -
If it helps anyone, I was able to validate by phone (the automatic validation over the phone did not work) after talking to a service representative. Thank you!
Friday, October 19, 2007 1:59 PM