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The smserial.sys cause STOP error: 0xD1 RRS feed

  • Question

  • Hi all,

     

    I have WinXP pro SP2 on a P3 1GHz/512MB dell PC, with soundblaster audigy and SM56 speakerphone modem as PCI cards. Whenever I use internet it shutsdown sudeenly and reboots with no errors. I switched off the automatic reboot option and found the following error:

     

    STOP: DRIVER_IRQL_NOT_LESS_OR_EQUAL

     

    0xD1 (0x92E43394, 0x10, 0x01, 0xF7D2574E)

     

    smserial.sys - address f7d2574ebase at f7cb7000, date stamp 408d00bf

     

    I would be thankful if anyone would help me to solve it.

    Thanx N regs...

    Thursday, December 27, 2007 9:42 AM

All replies

  • DRIVER_IRQL_NOT_LESS_OR_EQUAL is a generric error message. It can mean many things.

    I tried searching your problem and apparently, its a problem with a Motorola driver. I assume you are using a Motorola mobile phone to connect to the internet? Everytime the driver is initialized, it crashes your system.

    Maybe you are on 64-bit which the driver might not be supporting or you got the wrong drivers associated with your phone? There is little we can do to help you out here. Your best bet will be to contact Motorola support directly.
    Friday, December 28, 2007 5:46 AM