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Help Windows XP Genuine Advantage failing RRS feed

  • Question

  •  

    I have had my copy of windows xp home edition for about 2 years.  Purchased it new from a reputable computer dealer when I bought my new computer.  I have the product key etc. 

    About 1 week ago I started to get a message out of the blue from Microsoft that my copy of windows may be pirated.  I have gone back into the Microsoft website and run the genuine advantage 4 times and every time it says "your copy is genuine, thank you".  But a couple of hours or days later the message pops up again.  What is going on??  It all seemed to have start the last time I got my updates from Microsoft.

    The OGA version states that it failed to retrieve file version. 

    Below is my diagnostic report.  Any ideas how to fix this?  Really don't want to reinstall windows again.  Thanks

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-F3PFT-YG6MC-6467T
    Windows Product Key Hash: fNVt/RAAm+ntvIEdyHZxLj1/7Qk=
    Windows Product ID: 55277-OEM-2149921-18562
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: fcadf411-8e30-4883-af4e-dfdca740761b
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>fcadf411-8e30-4883-af4e-dfdca740761b</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-6467T</PKey><PID>55277-OEM-2149921-18562</PID><PIDType>3</PIDType><SID>S-1-5-21-299502267-920026266-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1008.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20040917000000.000000+000</Date></BIOS><HWID>E7C93F870184A06D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>5999BAACC5AC272</Val><Hash>COyGqXQO34M9EAvMHH30nkk6V7s=</Hash><Pid>54185-640-5082175-17828</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Sunday, January 21, 2007 7:09 AM

Answers

  • tboan:

     

    It looks fine to me!

    You can update your WGA Notifications file here -

    http://go.microsoft.com/fwlink/?linkid=69498 if you wish, to the latest version (it uses enhanced logic for digital security certificate checking and such).

     

    Does this work for you?

    -phil

    Tuesday, January 23, 2007 12:02 AM