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Genuine windows alert on Genunie Windows XP Pro RRS feed

  • Question

  • I am recieving an alert when I boot up That a copy of Windows XP Pro is not Genuine. The tool I used to determine why was displayed showed the # was reported lost or stolen. This item was purchased from a authorized OEM Distributer and I feel is Genuine and the Distributer assures me it is Genuine. How Do I get this nag screen to reconize my XP PRO is the real thing.I have a COA and original cd and both pass the test as being Genunie. I need some type of solution. Buying another copy is not a reasonalbe offer. I already paid for this one.
    Friday, February 16, 2007 2:28 AM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Friday, February 16, 2007 3:17 AM
    Moderator