Unified service Desk issue RRS feed

  • Question

  • Hi All,

    I am facing an an issue in Dynamics 365 USD. we have more than 100 users using CRM with same security role and access rights.

    Few user 4 or 5 facing an issue. While click on start session . Session record is not creating in CRM.

    Due to which user not able to work further.

    I had cleared cache. check with system admin role. but no luck.

    Any one have any idea why this is happening and how can we resolve this.

    Hope this helps. ----------------------------------------------------------------------- Santosh Bhagat If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"

    Tuesday, August 29, 2017 8:50 AM