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counterfeit report RRS feed

  • Question

  • I have send in counterfeit report No h6uv-12fn on the 10-3-06 with the disk and paper work but have not had any replay from microsoft can you help.
    Thursday, May 18, 2006 9:13 PM

Answers

All replies

  • William:

     

    I would recommend creating a free on line support case for this WGA issue at:

     http://support.microsoft.com/oas/default.aspx?&c1=509&gprid=9860&

     

    There they can track down the status of your report.

     

    -Phil Liu

     

    Monday, May 22, 2006 5:26 PM
  • William:

     

    What country/region are you in?

     

    Thanks,

    Greg

     

    Monday, May 22, 2006 6:21 PM
  • Greg

    I am in Norwich England

    Monday, May 22, 2006 8:59 PM
  • Mr. Gill:

     

    I apologize for the delay. We've tracked down your report and did find it was of high quality and very helpful! We appreciate the help you've given our program, and I sincerely apologize for the delay. You should have your free WGA kit in 7-10 business days (depending on the local postal service in England).

     

    -Phil Liu

    Wednesday, May 31, 2006 4:22 PM