Answered by:
Receiving Message That windows is not genuine

Question
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Purchased online on Microsoft Store -1.21.10
Still have confirmation email with product key.
Here are MGA diagnostic results.
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-9HGQF-W9V7W-VJJ9C
Windows Product Key Hash: eSMWqwnjQH/pGVmFsiOTSEuaDN0=
Windows Product ID: 00359-911-5371282-85032
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {4A931FC4-B4D7-4215-9CCA-D0E43FD90FD8}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\James\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4A931FC4-B4D7-4215-9CCA-D0E43FD90FD8}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VJJ9C</PKey><PID>00359-911-5371282-85032</PID><PIDType>5</PIDType><SID>S-1-5-21-1774169277-602782018-1915269177</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-NS135E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0190Y3</Version><SMBIOSVersion major="2" minor="4"/><Date>20080709000000.000000+000</Date></BIOS><HWID>DB393907018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63755</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-911-537128-01-1033-7600.0000-2462011
Installation ID: 008814062321483633184391838840061776996100088725918994
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VJJ9C
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 9/3/2011 10:53:37 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: PASS
Event Time Stamp: 9:3:2011 23:15
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: TgAAAAIABAABAAIAAAALAAAABAABAAEAeqgAJq8MBKKaRpY+en8uZSTmanIqH4IyIE8+duCFdl5CgyhGqhhEvwIn1CN63spFVg9OoCqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
Thanks
Sunday, September 4, 2011 3:25 AM
Answers
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I just wanted to update this thread.
There appears to have been an issue with the Product key Activation/Validation servers that only effected a subset of Digitally Distributed Product keys.
This issue has been corrected and user that were affected by this should no longer be seeing a Non-Genuine/Key Blocked error.
If you do still see this error please try the following:
1) Reboot and then re-try Activating and/or Validating.
2) If you still see the issue, please contact Microsoft Assisted Support (at one of the below URLs)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS- Marked as answer by Darin Smith MS Wednesday, September 7, 2011 9:22 PM
Wednesday, September 7, 2011 9:22 PM
All replies
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Contact the Microsoft Store where you opened your account. Several users are reporting that the Microsoft Store had a problem this week causing this sort of non-genuine notice. They report that the Microsoft Store is resolving the issue.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Sunday, September 4, 2011 4:47 AMAnswerer -
I just wanted to update this thread.
There appears to have been an issue with the Product key Activation/Validation servers that only effected a subset of Digitally Distributed Product keys.
This issue has been corrected and user that were affected by this should no longer be seeing a Non-Genuine/Key Blocked error.
If you do still see this error please try the following:
1) Reboot and then re-try Activating and/or Validating.
2) If you still see the issue, please contact Microsoft Assisted Support (at one of the below URLs)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS- Marked as answer by Darin Smith MS Wednesday, September 7, 2011 9:22 PM
Wednesday, September 7, 2011 9:22 PM