I have a laptop and second PC as remotes to my hub PC (desktop). My Hub PC is telling me by laptop needs to update its virus and spyware protection, with a red danger 1, but my laptop is fully up-to-date. When I go to Manage My One Care Circle and click on the button to update virus and spyware protection for the laptop, there is a pause then the Hub tells me that the other computer "can't be contacted right now". The laptop is connected to the network, and has just successfully done a backup to the Hub PC. The system worked perfectly across the three computers before today (when there was a big Windows update), and, as far as I know, I have not changed any settings on either computer.
The Hub PC has a wired connection to the router, but it does recognise the laptop as being on the network.
I can get of the red warning 1 by stopping the main PC being the Hub PC, but assume this will stop some elements working properly. I reinstalled One Care on the laptop, and I followed the instructions to stop and restart the winss service on the laptop.
What else can I try???
