my product key is not responding RRS feed

  • Question

  • i got window vista my product key was working before but now when i type it says that is not correct i don't know wat to do.can i have a new product key
    Saturday, February 28, 2009 1:09 PM


  • Hello genieblessing,


    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.
    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
    3) A window will come up asking if you want to Run or Save, Select Run
    4) When the program runs, Click the Continue button, then click the Copy button.
    5) Return to this thread by Typing: http://social.microsoft.com/Forums/en-US/genuinevista/thread/228df0d5-7209-4619-9231-63ca1a9b422e into the browser address bar.
    6) In a reply post, Paste the Diagnostic Report.

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    Monday, March 2, 2009 9:52 PM