I installed ram into my windows xp machine. I then recieved a WGA update and started getting a pop up that microsoft office needs to be validated. all office products have been validated since the machine was purchase. They are a OEM product installed on the laptop when purchase by my company here are the results of the WGA diagnostics. It appears that it is genuine and activated. Please help
Diagnostic Report (1.9.0011.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {3AE7DEDF-EBBD-48DB-9479-7EDE46B3E4C9}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
Microsoft Publisher 2002 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-b063_E2AD56EA-766-0_E2AD56EA-134-80004005_70AFE6BE-656-80070057_E2AD56EA-815-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3AE7DEDF-EBBD-48DB-9479-7EDE46B3E4C9}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-810554320-3117522217-1689356604</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D810 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20060320000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>1DFF3807018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Latitude D810</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>A0F5243EF7AB746</Val><Hash>j7NC0A+bjsr8aR1y7d5BjsEs1CU=</Hash><Pid>54186-OEM-1793512-56643</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>AE347006FE41006</Val><Hash>/93WcO9u4/v1Ha3L3bFzdczJs7U=</Hash><Pid>54197-OEM-1693862-08643</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 17B36:Dell Inc|17B36:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
