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Reformatted pc and now cant use my xp disk RRS feed

  • Question

  •  

    Hi

    I have just reformatted my pc and am now in the predicament that it says i have 30 days to validate my version of xp... it is valid i bought it with my pc so why is it telling me that i cant use this copy as it has already been  used so many times... i tend to reformat my pc when it starts playing up but have now realised that im not allowed to do this?

     

    what am i supposed to do?  i do not want to purchase another copy of windows but is this the only option for me? is microsoft really that greedy that they do not allow people to use their copy of their software more than a certain amount of times?

    Saturday, December 29, 2007 8:21 PM

Answers

  • Jo,

     

    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) forum.  Your issue is related to Product Activation.  The purpose of this forum is the support of the WGA program and your question falls out of the scope for our support. In an attempt to assist I would like to provide some information which may help. I do suggest trying to activate using the “Activate by Phone” method from the activation Wizard. Telephone numbers for Activation Centers vary by product license and country/region. Use the number provided on your Activation Wizard screen to call the Microsoft Activation Center.  Please follow the below guidance for telephone activation for activating Windows. 

     

     

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if you need further assistance. Thank you.

     

     

     

    Thank you,

     

    Stephen Holm, MS

    Monday, December 31, 2007 6:39 PM

All replies

  • Jo2020,

     

    Do a telephone activation.

     

    Saturday, December 29, 2007 9:46 PM
  • would you happen to know the number i can ring to get this sorted?  thanks in advance

    Sunday, December 30, 2007 1:17 PM
  • Jo2020,

     

    To do a Telephone Activation,

     

    To start the Activation Wizard, click Start>All Programs>Accessories>System Tools>Activate Windows, or click the Keys icon in the Notification Area of the Task Bar, and follow the prompts.  If automatic online activation does not work, begin again and this time choose to Activate by Telephone, which will display the phone numbers to call for your region of the world.  Follow the phone prompts, reading the displayed Installation ID to the system and then entering the Activation ID the automated system gives to you over the phone.

     

    If for some reason the above link is not on your Start Menu, click Start>Run and type %systemroot%\system32\oobe\msoobe.exe /A and click OK or press Enter to start the Activation Wizard.

     

    Monday, December 31, 2007 12:45 AM
  • Jo,

     

    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) forum.  Your issue is related to Product Activation.  The purpose of this forum is the support of the WGA program and your question falls out of the scope for our support. In an attempt to assist I would like to provide some information which may help. I do suggest trying to activate using the “Activate by Phone” method from the activation Wizard. Telephone numbers for Activation Centers vary by product license and country/region. Use the number provided on your Activation Wizard screen to call the Microsoft Activation Center.  Please follow the below guidance for telephone activation for activating Windows. 

     

     

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if you need further assistance. Thank you.

     

     

     

    Thank you,

     

    Stephen Holm, MS

    Monday, December 31, 2007 6:39 PM