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Windows 7 Professional - You may be a victim of software counterfeiting RRS feed

  • Question

  • 5 PC's all created from the same image (ASI oem's) and one of them came up with "Optional update delivery is not working" and the message about being a victim of software counterfeiting after over 12 months of use.

    I ran a SLUI 3 and entered the product key from the COA attached to the tower and it successfully activated over the phone (failed to auto activate, requested me to phone - probably an internal proxy issue) and it said it was all activated and genuine.

    Two days later it comes back saying we may be victims of software counterfeiting again. Despite this, it still shows Windows is activated, and the Product ID in system properties. I tried to use the online Genuine check (microsoft com / genuine) but it seems to no longer load the program it used to when I used it prior to Windows 8 launching.

    I know the diag report below has

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    but it is because that WAT folder does not exist on the PC, I believe our administrators here haven't approved the WSUS update that installed Activation Technologies. From what I've read, the 0x8007003 is code for not found?

    We have a couple of PC's here that keep popping this message and have tried numerous fixes as suggested by Microsoft but the problem always seems to come back on most of them.

    WGADIAG report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-77B7C-7GHTV-2HJ6R
    Windows Product Key Hash: PGvMzUIFlH3UKMBgHeUIJADuWVI=
    Windows Product ID: 00371-OEM-9313606-05393
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {00BA61AB-0A1F-449F-B00B-78FFBC745A13}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2efd_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{00BA61AB-0A1F-449F-B00B-78FFBC745A13}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2HJ6R</PKey><PID>00371-OEM-9313606-05393</PID><PIDType>8</PIDType><SID>S-1-5-21-2652762516-1078232744-2690176746</SID><SYSTEM><Manufacturer>AnabelleB</Manufacturer><Model>Ivanhoe WM25</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>DBZ6810H.86A.0032.2011.0928.1502</Version><SMBIOSVersion major="2" minor="6"/><Date>20110928000000.000000+000</Date></BIOS><HWID>08533307018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ASI</OEMID><OEMTableID>ARGYLE19</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>68CABAA5AC64586</Val><Hash>btXslFyRCHrU9gyT9zOUC5DuANY=</Hash><Pid>89396-707-8710336-65591</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-136-005393-02-3081-7601.0000-3482012
    Installation ID: 013396198823173650536831937242669021692833887350488412
    Processor Certificate URL:
    Machine Certificate URL:
    Use License URL:
    Product Key Certificate URL:
    Partial Product Key: 2HJ6R
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 19/12/2012 12:55:53 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAADAAAAAQABAAEAln0MFf8LfOnGp3pAOIigg+JKLXTaBC5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   DZ68DB 
      FACP   INTEL   DZ68DB 
      HPET   INTEL   DZ68DB 
      MCFG   INTEL   DZ68DB 
      SSDT   INTEL   DZ68DB 
      SLIC   ASI  ARGYLE19

    Wednesday, December 19, 2012 6:10 AM

Answers