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  • Question

  • validate geniune microsoftware

    Thursday, January 3, 2008 5:07 AM

Answers

  • Hello Nabin,

     

    Please visit http://www.microsoft.com/genuine and locate  the "Genuine Windows" button in the upper right hand corner of the screen. Next double click on this icon and follow the instructions.  Should you still experience difficulities please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum. This will allow us to see what you are experiencing. Next we will anlayze your situation and begin to formulate a resolution for you.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm, MS

    Thursday, January 3, 2008 8:31 PM