MY LAPTOP WONT BOOT UP. PRESS CONTROL, ALT, DELETE, AFTER A FEW MINUTES GET "LOGON PROCESS HAS FAILED TO CREATE THE SECURITY OPTIONS DIALOG" . CONTACTED HP, THEY SAID TO UNINSTALL WINDOWS LIVE ONECARE, ONLY WAY I CAN BOOT SYSTEM IS IN SAFE MODE, BUT WONT LET ME UNINSTALL IN SAFE MODE, SAYS BOOT UP NORMAL WITCH I CANT DO. HOW DO I TALK TO A LIVE PERSON, OR GET LIVE CHAT. THIS SUCKS.