locked
COMPUTER WONT BOOT RRS feed

  • Question

  • MY LAPTOP WONT BOOT UP. PRESS CONTROL, ALT, DELETE, AFTER A FEW MINUTES GET "LOGON PROCESS HAS FAILED TO CREATE THE SECURITY OPTIONS DIALOG" . CONTACTED HP, THEY SAID TO UNINSTALL WINDOWS LIVE ONECARE, ONLY WAY I CAN BOOT SYSTEM IS IN SAFE MODE, BUT WONT LET ME UNINSTALL IN SAFE MODE, SAYS BOOT UP NORMAL WITCH I CANT DO. HOW DO I TALK TO A LIVE PERSON, OR GET LIVE CHAT. THIS SUCKS.

     

    Friday, June 27, 2008 8:11 PM

Answers

  • Boot into safe mode, Open Start>Run, type msconfig in the run box. On the "General tab, select "Diagnostic startup", select "Apply".' and "OK". Restart your computer and uninstall One Care. After One Care is uninstalled run msconfig again, select "Normal startup", "Apply", "OK".

     

    Friday, June 27, 2008 11:29 PM
    Moderator