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Product key invalid RRS feed

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    I have Windows Vista and cannot get onto it. It asks for the product key which I fouund on the bottom of the computer. It says it is invalid - I have checked the letters and numbers about 20 times to no avail.

     Different messages come up at different times - something about a bitdefender threat, and the other when it says the product key is invalid.

    Help!!!

    Friday, July 9, 2010 3:10 PM

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    In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!

     

    Carey Frisch
    Friday, July 9, 2010 4:45 PM
    Moderator

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  • Question
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    In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!

     

    Carey Frisch
    Friday, July 9, 2010 4:45 PM
    Moderator
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    No reply from the Original Poster.

    Issue is assumed to be resolved.

    Darin MS
    Monday, July 12, 2010 8:28 PM