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Suddenly received message "Windows 7 Build 7601 This copy of Windows is not genuine" RRS feed

  • Question

  • I know that a ton of these have been posted already, but as I read through them it seemed like many people had recently upgraded hard drives, motherboards, or had other work done while I have not. I bought my computer brand new from a large retailer with Windows 7 Home Premium pre-installed and I have never had any issues until today. I have not made any changes recently or installed any updates since 16 Feb 2012. I am at a loss so any help is greatly appreciated.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {66DC9382-E4F4-4FFC-A4FD-1EC9B5192B5F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{66DC9382-E4F4-4FFC-A4FD-1EC9B5192B5F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-977648894-442809922-2279982383</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS><HWID>D1893107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2882009
    Installation ID: 010644075202048345834650267011441871981192002104271142
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trusted time: 2/27/2012 7:14:55 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:29:2012 09:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEA6GHuyaaoEjd6f6p24Avix34fsPaogdqyRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm


     

    Tuesday, February 28, 2012 1:43 AM

Answers

  • Unfortunately the BIOS update didnt help. I was already in the market for a new PC so I'll most likely just pass this one on to my son and get a new one. Thank you for the help.

    • Marked as answer by Darin Smith MS Wednesday, February 29, 2012 9:59 PM
    Wednesday, February 29, 2012 5:59 PM

All replies

  • What is the specific model number of your HP computer?

    Carey Frisch

    Tuesday, February 28, 2012 6:45 AM
    Moderator
  • "Money0309" wrote in message news:232006d4-0bc1-4366-8445-72a6e3f9b627...

    I know that a ton of these have been posted already, but as I read through them it seemed like many people had recently upgraded hard drives, motherboards, or had other work done while I have not. I bought my computer brand new from a large retailer with Windows 7 Home Premium pre-installed and I have never had any issues until today. I have not made any changes recently or installed any updates since 16 Feb 2012. I am at a loss so any help is greatly appreciated.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20091013000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trusted time: 2/27/2012 7:14:55 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:29:2012 09:57

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

     

    The problem here is that the system is unable to properly read the SLIC table in the BIOS, on which it relies to self-activate the OEM_SLP Key in use here.
    This may be because of a fault in the Licensing Store, or because of other problems – so let’s try to fix both at once.....
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically. If asked for your Product Key, use the one on the COA sticker on the machine’s case.

    Reboot and Post back with a new MGADiag report

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 28, 2012 9:18 AM
    Moderator
  • It is a G71-449WM

    Tuesday, February 28, 2012 2:29 PM
  • I will definitely try this as soon as I get home from work this evening and will post a new MGADiag report then.

    Tuesday, February 28, 2012 2:31 PM
  • "Money0309" wrote in message news:867136e8-7a86-4b53-b724-02e929880fb6...

    It is a G71-449WM

    That’s reduced the size of the barrel – but not increased the size of the fish :)
    What EXACTLY does the sticker on the base describe as being the computer -
    Model number
    Part number
    Serial number.
     
    We may then have some chance of perhaps recommending a BIOS update that may be relevant.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 28, 2012 7:17 PM
    Moderator
  • Download and install the latest HP BIOS Update.

    Carey Frisch

    Tuesday, February 28, 2012 10:12 PM
    Moderator
  • I followed all instructions and got to the Windows Acivation dialog without a problem. Then as I looked on my COA sticker for the product key I saw that everything has been worn off of it. Not sure if it's possible to retrieve it some other way or not.
    Wednesday, February 29, 2012 1:52 AM
  • Model # - G71-449WM

    Product # - WA606UA#ABA

    Serial # - CNF0033HWT

    Wednesday, February 29, 2012 1:55 AM
  • "Money0309" wrote in message news:8f83ed9c-83f2-4f63-895f-5d527bbb4af8...
    I followed all instructions and got to the Windows Acivation dialog without a problem. Then as I looked on my COA sticker for the product key I saw that everything has been worn off of it. Not sure if it's possible to retrieve it some other way or not.
     
    Unfortunately, it’s not possible to retrieve your Key from the installation, as it’s using the manufacturer’s Key rather than yours. No-one keeps a record of your Key, apart from you. :(
     
    Your only options, if the BIOS update doesn’t result in self-activation, are:-
    1) Use the manufacturer’s Recovery procedures to return the machine to ex-factory condition, and hope that also sorts out the problem reading the SLIC table.
    2) purchase a new Full Retail copy of Windows Home Premium, and use the Key from that to make the system genuine.
    3) Buy a new PC
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 29, 2012 6:31 AM
    Moderator
  • Unfortunately the BIOS update didnt help. I was already in the market for a new PC so I'll most likely just pass this one on to my son and get a new one. Thank you for the help.

    • Marked as answer by Darin Smith MS Wednesday, February 29, 2012 9:59 PM
    Wednesday, February 29, 2012 5:59 PM