locked
Product Key RRS feed

  • Question

  • I bought a Toshiba lap top in 2004 and Windows XP Home Edition was installed on it.  In the last month, it now tells me that my Poduct Key is invalid.  This was a the Windows XP that uses the product activation system which allows install on only one computer (needed to say that to eliminate questions).  I have tried re-installing the Product Key from the bottom of the lap top AND the Product Key that came with the software, all to no avail.
    Monday, January 11, 2010 7:17 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Friday, January 15, 2010 9:33 PM

All replies

  • Hello sMickie,

     
    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thankyou,
    Darin MS

    Monday, January 11, 2010 11:15 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Friday, January 15, 2010 9:33 PM