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Counterfeit window version RRS feed

  • Question

  • Recently, our old computer had tons of problems so we took it for repair and reboot.

    we are glad that it's running ok and thats new things install ( we finally got alot of space, 55 GB *love*)

    But we wanted to make sure that are computer was in great condition, so we tried updating. When we updated, we had gotten that the computer  or window version was counterfeit and could not pass the genuine window validation. We didn't know something like that is actually possible. But in this case, the computer cannot update and the sign is still there, and the background is also amiss. Is there any way to fix this problem if possible?

    *edit*

    I search a bit and found a Microsoft Genuine Advance Diagnostic tool, and use the program i believe correctly, i also copy and hope that it helps.

    Diagnostic Report (1.9.0006.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23980
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {C8A6114F-8EF3-42C2-A382-E335F9BD6178}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-231-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-231-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C8A6114F-8EF3-42C2-A382-E335F9BD6178}</UGUID><Version>1.9.0006.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23980</PID><PIDType>1</PIDType><SID>S-1-5-21-73586283-839522115-1957994488</SID><SYSTEM><Manufacturer>TriGem Computer, Inc.</Manufacturer><Model>COMO3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0631</Version><SMBIOSVersion major="2" minor="0"/><Date>19991231******.******+***</Date></BIOS><HWID>DA5235C70184004B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData>      <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 6038:TriGem Computer Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


    Wednesday, March 4, 2009 8:03 AM

Answers

  • Good Morning Broken Dreams,


        Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them. 

    Right now, your computer has a Volume License (VL) edition of Office XP Professional with FrontPage identified. Below is an extract taken from the MGA Diagnostic results you provided to us:

    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23980
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro


    As a rule, VL editions should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. I noticed your computer is a built system vs. one purchase through a major manufacturer such as Dell. Curious where did you purchase Windows XP Professional from when your system was built? Next have you compared your XP Professional media disc against other located here:  http://www.howtotell.com ? This can give you more insight. Next did you take your XP Professional media to the business who performed the repairs and reformatted your computer? When you originally purchased XP Professional did you receive a Certificate of Authenticity "COA" sticker? Do the last 15 alpha/numerica characters of the COA have the following YXRKT-8TG6W-2B7Q8? Broken Dreams I would recommend you to open a piracy case by visiting http://www.microsoft.com/piracy


    Take care,

    Stephen


    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 4, 2009 6:41 PM
    Wednesday, March 4, 2009 6:41 PM