Recently, our old computer had tons of problems so we took it for repair and reboot.
we are glad that it's running ok and thats new things install ( we finally got alot of space, 55 GB *love*)
But we wanted to make sure that are computer was in great condition, so we tried updating. When we updated, we had gotten that the computer or window version was counterfeit and could not pass the genuine window validation. We didn't know something like that is actually possible. But in this case, the computer cannot update and the sign is still there, and the background is also amiss. Is there any way to fix this problem if possible?
*edit*
I search a bit and found a Microsoft Genuine Advance Diagnostic tool, and use the program i believe correctly, i also copy and hope that it helps.
Diagnostic Report (1.9.0006.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
Windows Product ID: 55274-640-0000356-23980
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.0.0.pro
ID: {C8A6114F-8EF3-42C2-A382-E335F9BD6178}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-231-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 3
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-231-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C8A6114F-8EF3-42C2-A382-E335F9BD6178}</UGUID><Version>1.9.0006.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23980</PID><PIDType>1</PIDType><SID>S-1-5-21-73586283-839522115-1957994488</SID><SYSTEM><Manufacturer>TriGem Computer, Inc.</Manufacturer><Model>COMO3</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0631</Version><SMBIOSVersion major="2" minor="0"/><Date>19991231******.******+***</Date></BIOS><HWID>DA5235C70184004B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 6038:TriGem Computer Inc
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
