locked
CRM 2011: After UR 6 Icons of own entities missing RRS feed

  • Question

  • We just installed the new UR6 of CRM 2011. We had upgraded our 4.0 CRM System to 2011.

    Now all the icons of our own created entities do not work. CRM only shows the red x if i open the "Select New Icon" dialog from one of this enties.

    I now hope to find all of the icons somewhere backuped on a disk and load them again into the entities.

    Does anyone know this Problem? Any solution?

    Monday, January 30, 2012 1:31 PM

Answers

  • Thanks for your anser. I know about that wrong UR. I have Version 5.0.9690.1992.

    But now I did a software repair and it works again. Hope not every UR needs that.
    • Marked as answer by mycapi Wednesday, February 1, 2012 8:36 AM
    Wednesday, February 1, 2012 8:36 AM

All replies

  • Now I tried to load the icons again. But it does not work. I also tried to create an test entity and added icons there. But the icons do not appear.

    I just found out that all web resources do not work.

    Any idea what to do?


    • Edited by mycapi Monday, January 30, 2012 2:43 PM
    Monday, January 30, 2012 2:05 PM
  • Could you please check what version of UR6 have been installed on your computer .1985 or .1992.  If it is .1985 could you please again download the UR6 from following URL and try to install this patch on the one already existent on your server and see if the issue is resolved. You will be able to install the new Update RollUp version (.1992) on version UR6(.1985) :-

     http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=28712

     


    Arpita
    Tuesday, January 31, 2012 1:59 AM
  • Thanks for your anser. I know about that wrong UR. I have Version 5.0.9690.1992.

    But now I did a software repair and it works again. Hope not every UR needs that.
    • Marked as answer by mycapi Wednesday, February 1, 2012 8:36 AM
    Wednesday, February 1, 2012 8:36 AM