locked
having troubles with the ultimate install.. PLEASE HELP!!! RRS feed

  • Question

  •  

      Well i just bought my Windows Ultimate... and my computer was already installed with vista home premium

      then this is what it shows after the install..

      http://img341.imageshack.us/img341/640/untitled1copyib8.jpg

      and when i put my product key in there it shows that " The Product Key you have entered will not work with this edition of Windows Vista (TM) look at the right bottom corner closely... it shows  Windows Vista (TM) Build 6000 This copy of Window is not genuine... because of this problem, i can't even view my desktop...

      so i looked for the diagnostic tools..

      this is what it showed

     Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
    Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
    Windows Product ID: 89580-236-0200005-71723
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: b58d4370-d4f7-479d-a5b7-b991d87d570f
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>b58d4370-d4f7-479d-a5b7-b991d87d570f</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89580-236-0200005-71723</PID><PIDType>1</PIDType><SID>S-1-5-21-615709659-603146740-1299109250</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6000 (RP162UA#ABA)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25    </Version><SMBIOSVersion major="2" minor="4"/><Date>20061218000000.000000+000</Date></BIOS><HWID>58423C07018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7A92D3F95261586</Val><Hash>3lRz9CsLM8pyq+J8sFQpGN9Spgo=</Hash><Pid>89388-707-3019985-65649</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Friday, March 9, 2007 7:23 PM

Answers

  • Could you tell me where you got your copy of Vista?  It looks like whoever sold it to you made a mistake or willfully sold you a pirated copy. 

    Monday, March 12, 2007 7:48 PM

All replies

  • From your statement "i just bought my Windows Ultimate... and my computer was already installed with vista home premium" I get the impression that you're using Vista at home, not at say, work or somewhere where there are lots of people using Vista with you. But! your diagnostic results show that you have a volume build.  Is that what you wanted to have?  Are you using this computer under a volume contract?  If not, that would make me worry about whoever sold it to you. 

    Can you tell me where, physically, the key is that you're trying to enter.  Is it on a sticker on your computer, inside the Vista box, in an email, etc?

    Thanks!

     

     

    Saturday, March 10, 2007 2:22 AM
  • the computer was already installed with the home premium when i bought it..... and the vista ultimate key was in the vista box..

    and what do u mean by volume contract (i'm kinda new to computer things )

     

    also because of this problem i can't view any video files, no desktop, no control panel ,  no start menu, and has bad performances right now.. so my computer is pretty much useless since i can't do anything on it...

     

     -ekang-

    Sunday, March 11, 2007 9:51 PM
  • Could you tell me where you got your copy of Vista?  It looks like whoever sold it to you made a mistake or willfully sold you a pirated copy. 

    Monday, March 12, 2007 7:48 PM