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I need help with windows vista office, it says it's not valid... RRS feed

  • Question

  • Okay, I'm 14 and recently got a Dell HP laptop. In order to use it at school, I had to get several things installed, like windows vista business. For a while now, this thing has popped up saying that my versaion of vista office is not genuine, etc. Now, I can't even get to my desktop. There are some things I REALLY need on my desktop, but I can't access them. Plus, I don't have the activation key since my school's computer teacher installed it. Is there any way I could re-install Vista Home while it's not letting me do so much? Please help!
    • Moved by Carey FrischMVP, Moderator Friday, September 25, 2009 1:31 PM Moved to relevant category (From:Genuine Advantage Offers - Eligibility Issues Forum)
    Friday, September 25, 2009 12:57 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 6:12 PM
    Thursday, October 15, 2009 6:12 PM

All replies

  • Hello MereXChan,

    Please download and run the Genuine Diagnostics tool found at this link http://go.microsoft.com/fwlink/?linkid=52012

    Run the Tool, click "Continue" then click the "Copy" button. Return to this Thread and Paste the report into the thread along with a detailed description of the issue you are experiencing.

    Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine. The error code will be gray and in brackets at the end of the message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, September 25, 2009 6:16 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 6:12 PM
    Thursday, October 15, 2009 6:12 PM