Mapping email issue and couldnt schedule exam RRS feed

  • Question

  • Every time I try to schedule the exam I get this error:

    can you help

    • MCID 3471141
    • cddu@hotmail.com
    • Kummarapurugu Kondala

    I also want to map my cddu@hotmail.com to kondala.rao.kummarapurugu@morganstanley.com. this I have difficulty.

    Request Id: 7df22f2c-bd35-4631-9f8e-3a876ded4a00
    Correlation Id: e94bd7c5-b535-4997-8b57-cb508ad90ab7
    Timestamp: 2020-10-08T14:21:19Z
    Message: AADSTS50020: User account 'cddu@hotmail.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b9c392b1-7049-4d6c-86bf-9bb91214900d'(Microsoft Learning Identity Service) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

    Thursday, October 8, 2020 2:24 PM

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