I have a problem. When I was logged in last week I backed up and have a short cut on one of my drives. Since then two things have happened.
1. I've reformatted and reinstalled XP ( not htis drive though)
2. re submitted my onecare details under the same email address but "differant" passward. And now logged in under this differant account..but now I need this backup for one of my old financial files (*.qbb) and when I request restore it can't see the drive or the back up file I have on my computer even though I can see it!!!
Help....as I really need this old back up for this specific flle only.