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Can't Reinstall Windows - Have COA Sticker RRS feed

  • Question

  • I have a Dell computer that just went kaput on me. I'm trying to install Windows on a new computer. I have the COA Sticker and was able to install windows xp but the Activation window is not taking my key. I don't understand why.

    I've tried the COA Sticker key as well as the key partially blanked out below using a keyfinder.

    I'm not trying to be a pirate. Just trying to use a copy of windows that I paid for.

    My diagnostic information is below. Thanks!

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {601D7C76-377D-40E6-84C2-A3BBD46C7186}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{601D7C76-377D-40E6-84C2-A3BBD46C7186}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1275210071-436374069-725345543</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookPro7,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   MBP71.88Z.0039.B05.1003251322</Version><SMBIOSVersion major="2" minor="4"/><Date>20100325000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>E83E333701842079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Tuesday, September 7, 2010 5:12 PM

Answers

  • Hello maler23,

    The license for Windows XP that came with your Dell computer is an OEM license.  This Windows license is valid ONLY on the first computer onto which it was installed (your original Dell) and is not permitted by the OEM End User Licensing Agreement (EULA) to be moved to any other computer.  When the original computer is no longer in service, the license dies with the computer.

    It would appear that the product activation system is trying to enforce the terms of the EULA and is doing its job.

    In order to install Windows on your new computer (an Apple MacBook Pro), you will have to purchase a full retail or systembuilder/OEM license for the version and edition of Windows that you want to install on the new computer.  The full retail has the advantage of having Microsoft support and can be moved from one computer to another; the systembuilder/OEM license would have the same restrictions that you encountered with the license on the Dell--it does not get Microsoft tech support and is not permitted to be moved to any other computer.


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    • Marked as answer by Darin Smith MS Wednesday, September 8, 2010 10:27 PM
    Tuesday, September 7, 2010 5:21 PM