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WGA Validation Problems

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Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VRCTY-3V3RH-WRMG7
Windows Product Key Hash: l2HYuM058SkcIU57PqWaCOL7rEU=
Windows Product ID: 89576-OEM-7332141-00054
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010100.1.0.006
ID: {91021B32-7C6A-41A2-BDFD-79697ED0DB60}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80004005
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: 103
Version: 1.7.105.35
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Visio Professional 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{91021B32-7C6A-41A2-BDFD-79697ED0DB60}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WRMG7</PKey><PID>89576-OEM-7332141-00054</PID><PIDType>2</PIDType><SID>S-1-5-21-2631791594-122929674-1099252438</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6400                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20081010000000.000000+000</Date></BIOS><HWID>11313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65305</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63984</Pid><PidType>14</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>AAB8509891E46CC</Val><Hash>VFb1uLOZnyc2ojS6+kzjLsrURcQ=</Hash><Pid>84889-870-0648271-63885</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="103"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, Business edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89576-00146-321-400054-02-1033-6001.0000-3582008
Installation ID: 004486405830304343231932448466186980080830624915629881
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WRMG7
License Status: Licensed

HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAgABAAAABAABAAEAJJRCkIPS5m4Y1mzDap/y9Bbu7zdYl0i2rFZGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   DELL   M09
FACP   DELL   M09
HPET   DELL   M09
MCFG   DELL   M09
____   DELL   M09
ASF!   DELL   M09
SLIC   DELL   M09
TCPA
SSDT   PmRef  CpuPm
- Changed type Darin Smith MS Monday, September 21, 2009 5:04 PM
Saturday, September 19, 2009 9:59 AM

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Hello Maged Korshom,

Here is a snippet of your mgadiag report:

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Visio Professional 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

The report is telling us that you have a nongenuine installation of a Volume Licensing-only edition of Office Enterprise 2007. Your installation was done with a now-blocked Volume Licensing Key (VLK).

Volume Licensing editions of Office such as your installation of Office Enterprise 2007 are not to be sold to individual consumers, and are only to be sold to larger businesses, educational institutions, and governmental agencies who need flexibility in installing and deploying many copies of Office.

These Volume Licenses should not be sold to consumers because they are not permanent licenses; they are subject to a current Volume Licensing Agreement that has a finite term, sort of like a lease. Consumers thinking they purchased permanently licensd software would understandably be upset when their software stopped working at the end of a lease.

If you purchased Office Enterprise 2007 thinking you were buying genuine retail Office Professional for consumers with a permanent license, please return the software to the place of purchase for replacement or a full refund.

You can also review the Office Genuine Advantage FAQ to see if you qualify for the discounted or complimentary replacement program called the Office Genuine Offer: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en&sGuid=4ba10af9-ffaa-4cb9-9af4-6aff8a220262#ID0EKNAC

While looking at your mgadiag results I noticed that the Product Key used for your installation of Microsoft Office Visio Professional 2007 is showing as Genuine, but that the Product ID and Type for Project is showing that this is a Volume Licensing installation.

<Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63984</Pid><PidType>14</PidType></Product><

Individual consumers should be purchasing full retail or upgrade retail licenses for Visio Professional 2007. Volume Licensing installations are only genuine and valid when installed and used in full compliance with a current Volume Licensing Visio Professional 2007 is not associated with a current Volume License Agreement, then regardless of what the mgadiag utility reports, your use of Visio Professional 2007 would be nongenuine.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by Darin Smith MS Monday, September 21, 2009 5:04 PM
Saturday, September 19, 2009 1:44 PM

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WGA Validation Problems

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