Getting Stop Error after installing windows live onecare on windows XP SP2 RRS feed

  • Question


    I previously had norton sytemworks 07 installed on this system.  I uninstalled it, then installed windows live onecare.  Since installing, I have started getting periodic blue screens and system hang-ups (hang-ups seem to happen mostly when browsing the web).  When I check the event viewer, I get the following:



    Source: System Error

    Category: (102)

    Event ID: 1003



    Error code 100000d1, parameter1 7fe1790c, parameter2 00000002, parameter3 00000000, parameter4 b4febe50.


    The only thing can find that seems relative is there was an old command line antivirus software that had the same problem.  I also noticed that when the blue screen flashes by, there is a .dll that is being named.  It goes by too fast to see the name - but it has something to do with win..hlp..dll.  I added the dots because there is more to it - those were just the bits I could read before it flashed off.

    Thursday, November 29, 2007 4:01 PM