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    I own a computer running Windows XP.

     

    I had purchased and installed a copy of Windows Live One Care. I attempted to install windows defender.  During the installation process I was prompted to uninstall One Care.  I uninstalled one Care and also deleted the shortcut from the trash bin.  Defender install stalled because it detected One Care. I performed a search for One Care on the system and One Care was not found.

     

    What further action should I take?

     

     

    Wednesday, August 20, 2008 3:01 AM

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    Run the One Care install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 although I don't know why you would purchase One Care and want to install Defender.

    Wednesday, August 20, 2008 1:42 PM
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    I marked Jim's reply as the answer as it will allow you to install Defender and he questions why you would want to do this.

    I've also moved your post to the Install and Activate folder from Off Topic where I found it.

     

    Basically, you should *not* be installing Defender as OneCare includes the protection of Defender and expands upon it by protecting against viruses and other malware. Of course, OneCare also provides other features not found in Defender - Firewall, backup, tune-up, etc.

     

    So, the correct "further action" you should take is to run the OneCare cleanup tool Jim linked to and then reinstall OneCare and activate it with the LiveID you originally subscribed with and don't install Defender.

    -steve

     

    Wednesday, August 20, 2008 2:30 PM
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